# TCL c725

**URL:** <https://forums.plex.tv/t/tcl-c725/757976>\
**Category:** Plex Players\
**Created:** [November 15, 2021, 5:14pm UTC](https://forums.plex.tv/t/tcl-c725/757976 "2021-11-15T17:14:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![nery\_johann](https://avatars.discourse-cdn.com/v4/letter/n/8dc957/32.png) [@nery\_johann](https://forums.plex.tv/u/nery_johann)\
**Post date:** [November 15, 2021, 5:14pm UTC](https://forums.plex.tv/t/tcl-c725/757976/1 "2021-11-15T17:14:28Z")

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Server Version#: 1.24.5.5173  
Player Version#: 8.25.1.28703

I’m puzzled as I can’t seem to play 4k to my new tcl tv via plex. TV is 4k with hdr+ and dolby vision, but the video is limited to 1080p via ethernet connection. I have a xiaomi mi box s connected to the same tv and it plays 4k without any hiccups; it however doesn’t support dolby vision only up to hdr. Player version is the same for my xiaomi mi box. I want to be able to use my TV with plex in 4k or even with dolby atmos if possible. Am I out of luck and just get a new nvidia shield?

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**Author:** ![asummerf](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@asummerf](https://forums.plex.tv/u/asummerf)\
**Post date:** [November 20, 2021, 12:36am UTC](https://forums.plex.tv/t/tcl-c725/757976/2 "2021-11-20T00:36:01Z")

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Same problem here. I ended up installing Kodi with the Plex plugin and that worked great.

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**Author:** ![nery\_johann](https://avatars.discourse-cdn.com/v4/letter/n/8dc957/32.png) [@nery\_johann](https://forums.plex.tv/u/nery_johann)\
**Post date:** [November 22, 2021, 2:25pm UTC](https://forums.plex.tv/t/tcl-c725/757976/3 "2021-11-22T14:25:00Z")

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wow awesome that did it! thank you very much

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**Author:** ![asummerf](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@asummerf](https://forums.plex.tv/u/asummerf)\
**Post date:** [December 5, 2021, 9:20pm UTC](https://forums.plex.tv/t/tcl-c725/757976/4 "2021-12-05T21:20:04Z")

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Just to let you know, I also bought a new C825 model and on this 4K playback works on the native Plex App.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 5, 2022, 9:20pm UTC](https://forums.plex.tv/t/tcl-c725/757976/5 "2022-03-05T21:20:20Z")

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