# Tcl p725 uhd problem **URL:** \ **Category:** Plex Players\ **Created:** [December 1, 2021, 4:28pm UTC](https://forums.plex.tv/t/tcl-p725-uhd-problem/761514 "2021-12-01T16:28:50Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![lukasproducer\_luksmusicproduction\_eu](https://avatars.discourse-cdn.com/v4/letter/l/bc8723/32.png) [@lukasproducer\_luksmusicproduction\_eu](https://forums.plex.tv/u/lukasproducer_luksmusicproduction_eu)\ **Post date:** [December 1, 2021, 4:28pm UTC](https://forums.plex.tv/t/tcl-p725-uhd-problem/761514/1 "2021-12-01T16:28:50Z")
Server Version#: Player Version#: Hey, I have such a problem, I bought a TCL P725 TV with DV and DA support, it is of course UHD and after installing the plexa app, I have content up to 1080p, I have movie collections in 4k and none of this TV plays in this format. In the settings I have the recommended h2 codec … at 4.2, maximum control, and yet I have everything changed to fullhd. The information about the player crashes the message with 4k content not supported by the device, so I got stupid. I don’t know what fault is. On the second Philips TV, everything flashes as it should, this codec is recommended in the settings of 5.2 ---
**Author:** ![asummerf](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@asummerf](https://forums.plex.tv/u/asummerf)\ **Post date:** [December 5, 2021, 9:21pm UTC](https://forums.plex.tv/t/tcl-p725-uhd-problem/761514/2 "2021-12-05T21:21:40Z")
Same TV with same problem. Install Kodi from the Google play store and then install the Plex video plugin. This will enable full 4K playback on your TV without transcoding. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 5, 2022, 9:22pm UTC](https://forums.plex.tv/t/tcl-p725-uhd-problem/761514/3 "2022-03-05T21:22:24Z")
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