# The dreaded 33%

**URL:** <https://forums.plex.tv/t/the-dreaded-33/873456>\
**Category:** Plex Media Server\
**Tags:** server-windows, plex-web, roku\
**Created:** [March 28, 2024, 6:50pm UTC](https://forums.plex.tv/t/the-dreaded-33/873456 "2024-03-28T18:50:40Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [March 30, 2024, 11:49pm UTC](https://forums.plex.tv/t/the-dreaded-33/873456/7 "2024-03-30T23:49:30Z")

</div>

Okay, trying the exact same file on a Mac, I see your a Windows User and possibly on **Plex Media Server 1.40.1.8227** , there have been a couple Beta since which may have addressed some Windows issues. Check them out in Announcements.

> [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/620):
>
> Plex Media Server 1.40.2.8312 is now available to Plex Pass users in the Beta update channel. NEW: (PLEASE NOTE) Please also be patient when updating to this version if you have a very large database and allow the upgrade process to finish. Rename ‘un/played’ to ‘un/watched’ terminology for video types (PM-1042) We have identified an issue where automatic updates were not respecting custom paths for existing Windows 64-bit installs. Unfortunately, any automatic fix would introduce security vu…

Give me 30 minutes or so, also which player are you using? Example WebOS,Roku ?

_Update: This exact same file (info provided ) has no issue loading and playing on all my Player apps with a PMS on Mac. My suggestion, if you feel the need Update to the Pass for a Month $4.99 fee and download the latest Beta. You can always roll back, Instructions are available on the forums if it does not work out, which I doubt._

So to guess I would say this is a Transcoder Issue on some Windows installations.

---

_[View the full topic](https://forums.plex.tv/t/the-dreaded-33/873456)._