# The token is invalid, please request a new one

**URL:** <https://forums.plex.tv/t/the-token-is-invalid-please-request-a-new-one/575300>\
**Category:** General Discussions\
**Created:** [April 16, 2020, 1:49pm UTC](https://forums.plex.tv/t/the-token-is-invalid-please-request-a-new-one/575300 "2020-04-16T13:49:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![basicoch\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@basicoch\_gmail\_com](https://forums.plex.tv/u/basicoch_gmail_com)\
**Post date:** [April 16, 2020, 1:49pm UTC](https://forums.plex.tv/t/the-token-is-invalid-please-request-a-new-one/575300/1 "2020-04-16T13:49:03Z")

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Hi Can any one help me  
When I tried to get into my account, does not reconice my password  
So I tried to get a new password, and when I type my new password I get this answer  
The token is invalid, please request a new one

Some one have any idea how to solvethe problem  
Thx  
JM

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 15, 2020, 1:49pm UTC](https://forums.plex.tv/t/the-token-is-invalid-please-request-a-new-one/575300/2 "2020-07-15T13:49:23Z")

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