# There was a problem deleting this item **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [April 15, 2022, 3:48pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415 "2022-04-15T15:48:40Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Darkness6](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@Darkness6](https://forums.plex.tv/u/Darkness6)\ **Post date:** [April 15, 2022, 3:48pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/1 "2022-04-15T15:48:40Z")
Server Version#: 1.25.9.5721 Player Version#: - \ Os: Ubuntu 20.04.4 LTS When I try to delete file got error " There was a problem deleting this item." ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [April 15, 2022, 5:01pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/2 "2022-04-15T17:01:37Z")
Does your Plex Media Server have permission to change items in your media folder? PS: You can ignore those `Unknown metadata type: folder` messages. ---
**Author:** ![Darkness6](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@Darkness6](https://forums.plex.tv/u/Darkness6)\ **Post date:** [April 15, 2022, 6:39pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/3 "2022-04-15T18:39:35Z")
How to check it? This? ![image](https://global.discourse-cdn.com/plex/original/4X/a/1/2/a1280c477f49183d69ab14bbb1d802c90ebc0565.jpeg) ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [April 15, 2022, 7:25pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/4 "2022-04-15T19:25:48Z")
I’m referring to the basic OS functionality and file system permissions. The Plex Media Server is running under a dedicated system account in Linux (default: `plex`). This system account needs to be able to read your media in order to catalogue and play it. If you want to delete media, the user also needs write permission on your file system. # There’s instructions on a number of use cases in the tips & tricks section. > [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247): > > Tips & Tricks of the Linux trade. Below, you’ll find a collection of tips, tricks, and how-to’s to help make setting up, administrating, and using Plex Media Server on Linux a little easier. [Reporting problems](https://forums.plex.tv/t/linux-tips/276247/20)[Using other hard drives (Windows or Linux) with PMS](https://forums.plex.tv/t/linux-tips/276247/2)[Customizing your Plex configuration on systemd based systems](https://forums.plex.tv/t/linux-tips/276247/3)[Using other EXT4, NTFS, or other drives (internal or USB)](https://forums.plex.tv/t/linux-tips/276247/2)[Mounting CIFS + SMB network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/4)[Mounting NFS network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/5)[Moving…](https://forums.plex.tv/t/linux-tips/276247/6) ---
**Author:** ![Darkness6](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@Darkness6](https://forums.plex.tv/u/Darkness6)\ **Post date:** [May 10, 2022, 6:42pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/5 "2022-05-10T18:42:10Z")
Hi, on my ubuntu I got this ![image](https://global.discourse-cdn.com/plex/original/4X/8/5/0/8502faca85a7059c2577963a469e0105e681c179.png) ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 10, 2022, 7:01pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/6 "2022-05-10T19:01:49Z")
How did you install your Plex Media Server on this system? Did you manually set a different user for the service? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 10, 2022, 7:02pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/7 "2022-05-10T19:02:26Z")
To add to Tom, Did you install from the Ubuntu store or from Plex.tv/downloads ? ---
**Author:** ![Darkness6](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@Darkness6](https://forums.plex.tv/u/Darkness6)\ **Post date:** [May 10, 2022, 8:36pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/8 "2022-05-10T20:36:51Z")
> [@ChuckPa](#): > > from the Ubuntu store I installed from the Ubuntu store. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 10, 2022, 9:34pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/9 "2022-05-10T21:34:58Z")
When you install from the Ubuntu store, you are installing the SNAP package. SNAP packages run by a completely different set of rules. The most important rule is: It runs as your username (non-administrative) and is limited to what you can access / delete without using any administrator privileges. What are you trying to delete ? Do you have a path name for us? ---
**Author:** ![Darkness6](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@Darkness6](https://forums.plex.tv/u/Darkness6)\ **Post date:** [May 11, 2022, 8:18pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/10 "2022-05-11T20:18:44Z")
I have 2 libraries ![image](https://global.discourse-cdn.com/plex/original/4X/7/5/9/759a7d1768d30ed1482a15a5d166caab5ca03129.jpeg) ![image](https://global.discourse-cdn.com/plex/original/4X/3/3/4/334b51f493a82933f1a6308458dd20be8363c4ef.png) And when I try to delete my file from library got this error “There was a problem deleting this item” ![image](https://global.discourse-cdn.com/plex/original/4X/5/d/9/5d90e84fd0ffd149039cfea418ca8282ff89d7b2.jpeg) ![image](https://global.discourse-cdn.com/plex/original/4X/1/0/f/10fd10a54bd33a7a39f48fbc11d9764751ef83fb.jpeg) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 11, 2022, 11:38pm UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/11 "2022-05-11T23:38:20Z")
You do have enough permission to delete it. Is the file marked with Read-only permission for your username? Is deletion allowed in Settings - Server - Library - Show Advanced ? ---
**Author:** ![Darkness6](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@Darkness6](https://forums.plex.tv/u/Darkness6)\ **Post date:** [May 12, 2022, 8:31am UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/12 "2022-05-12T08:31:29Z")
Yes ![image](https://global.discourse-cdn.com/plex/original/4X/7/6/9/769fdb13ff0b9ce857a8d81159b27ca2f6f0b73f.png) for file and folder ![image](https://global.discourse-cdn.com/plex/original/4X/8/2/9/829cfb3682b6e72c18272c17bbce591cbeca85ab.png) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 10, 2022, 8:31am UTC](https://forums.plex.tv/t/there-was-a-problem-deleting-this-item/788415/13 "2022-08-10T08:31:48Z")
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