# There was a problem saving your DVR. Please try again **URL:** \ **Category:** Plex Media Server\ **Tags:** livetv-dvr\ **Created:** [July 5, 2022, 9:17am UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638 "2022-07-05T09:17:44Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Dakkar](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@Dakkar](https://forums.plex.tv/u/Dakkar)\ **Post date:** [July 5, 2022, 9:17am UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/1 "2022-07-05T09:17:44Z")
Server Version#: 1.27.1.5916 Player Version#: 4.76.1 Good Morning. I have a problem with DVR Configuration. When I try to change the channel mapping and hit “Continue”, I get the error: “There was a problem saving your DVR. Please try again” and the mapping does not get saved/updated. I have checked the log and I found a 500 error from the serve when the updated list is sent trough a PUT. Following the log portion with the 500 error: ```auto ul 05, 2022 11:06:19.109 [13808] DEBUG - Request: [127.0.0.1:62688 (Loopback)] PUT /media/grabbers/devices/10?title=DVB-T%20%28120%20channels%29&enabled=1 (9 live) GZIP Signed-in Token (paolo.27) (Chrome) Jul 05, 2022 11:06:19.113 [15316] DEBUG - Completed: [127.0.0.1:62688] 200 PUT /media/grabbers/devices/10?title=DVB-T%20%28120%20channels%29&enabled=1 (9 live) GZIP 6ms 499 bytes (pipelined: 1) Jul 05, 2022 11:06:19.117 [15316] DEBUG - Completed: [127.0.0.1:62687] 500 PUT /media/grabbers/devices/10/channelmap?channelsEnabled=triplet (cut for convenience)... (9 live) GZIP 10ms 590 bytes (pipelined: 1) ``` How can I fix it? Thank you! P. ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [July 5, 2022, 11:45am UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/2 "2022-07-05T11:45:13Z")
Use the Plex for Windows client or the Plex [hosted web app](https://app.plex.tv/) which has the fixes [https://app.plex.tv/web](https://app.plex.tv/web). ---
**Author:** ![Dakkar](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@Dakkar](https://forums.plex.tv/u/Dakkar)\ **Post date:** [July 6, 2022, 7:24am UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/3 "2022-07-06T07:24:42Z")
I tried already with both the apps ([hosted web app](https://app.plex.tv/) and Plex for Windows), but nothing changed. I think it’s a server related issue… ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [July 6, 2022, 8:51am UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/4 "2022-07-06T08:51:35Z")
Check the Plex Media Server.log for database corruption, otherwise I would delete the DVR and set it back up. ---
**Author:** ![Dakkar](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@Dakkar](https://forums.plex.tv/u/Dakkar)\ **Post date:** [July 6, 2022, 9:40am UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/5 "2022-07-06T09:40:25Z")
I already tried also that. But in the meanwhile I discovere something: if I assign 1 epg channel to 2 different channels (e.g. SD and HD version of the same channel) it doesn’t work. If I don’t do that it saves correctly. So the question is: why is it impossible to assigne the same channel guide to 2 different live channels? And secondly, why don’t we have a more “speaking” error description? Thank you, P. ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [July 6, 2022, 11:22am UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/6 "2022-07-06T11:22:32Z")
The Channel to EPG match has to be unique or the schedule recording would try to tune them together. ---
**Author:** ![MovieWiz](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@MovieWiz](https://forums.plex.tv/u/MovieWiz)\ **Post date:** [July 6, 2022, 7:27pm UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/7 "2022-07-06T19:27:40Z")
I use other DVR software where this is possible – often when a TV station has a repeater on different channel. It would be idiotic for the DVR to try to tune both channels based on the mapping to the EPG. … Oh, I guess I see now – you’re presuming that Plex would do the most idiotic thing – well, I guess that wouldn’t be the worst assumption. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 4, 2022, 7:28pm UTC](https://forums.plex.tv/t/there-was-a-problem-saving-your-dvr-please-try-again/799638/8 "2022-10-04T19:28:27Z")
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