# There was an unexpected error loading the dashboard -

**URL:** <https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/196446>\
**Category:** General Discussions\
**Created:** [June 20, 2017, 9:15pm UTC](https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/196446 "2017-06-20T21:15:44Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 21, 2017, 5:22pm UTC](https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/196446/4 "2017-06-21T17:22:32Z")

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1. [activate debug](https://support.plex.tv/hc/en-us/articles/201643703 "activate debug") logging ( **not** ‘verbose’!)
2. quit Plex Server
3. wait 1 minute
4. start Plex Server
5. wait 5 minutes
6. [fetch log files](https://support.plex.tv/hc/en-us/articles/200250417 "fetch log files") and [attach them here](https://support.plex.tv/hc/en-us/articles/202756326-How-do-I-attach-files-in-the-forums- "attach them here")

Or inspect them yourself. Take a look at the `Plex Media Server.log` file and seek for messages about database `corrupt` or `malformed`.  
If you find these, you may have to repair your database.  
[https://support.plex.tv/hc/en-us/articles/201100678-Repair-a-Corrupt-Database](https://support.plex.tv/hc/en-us/articles/201100678-Repair-a-Corrupt-Database)

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