# There was an unexpected error loading the dashboard

**URL:** https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/464291
**Category:** General Discussions
**Created:** [September 20, 2019, 8:07pm UTC](https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/464291 "2019-09-20T20:07:35Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Roseburg7\_douglascounty\_net](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@Roseburg7\_douglascounty\_net](https://forums.plex.tv/u/Roseburg7_douglascounty_net)
#### Post date: [September 20, 2019, 8:07pm UTC](https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/464291/1 "2019-09-20T20:07:36Z")

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There was an unexpected error loading the dashboard  
I see many mentions on the error but no solutions \>\>?  
Help needed … Thank You

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### Author: ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)
#### Post date: [September 20, 2019, 8:33pm UTC](https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/464291/2 "2019-09-20T20:33:57Z")

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This is often caused due to a corrupted database. Options are:

1 - restore a backup database, [https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/](https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/)  
or  
2 - Repair the existing one, [https://support.plex.tv/articles/201100678-repair-a-corrupt-database/](https://support.plex.tv/articles/201100678-repair-a-corrupt-database/)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 19, 2019, 8:44pm UTC](https://forums.plex.tv/t/there-was-an-unexpected-error-loading-the-dashboard/464291/3 "2019-12-19T20:44:04Z")

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