http://thetvdb.com/?tab=season&seriesid=79570&seasonid=30351&lid=7
Special Weird Christmas
I have tried all sorts of things and can’t get metadata. Clearly it is in theTVDB under Season 2 and has metadata
I can make a fake name and S0E1 but that throws it into another folder. I tried a folder called specials still no luck.
Season 3 has a special also.
As the show is in theTVDB there must be some way of retrieving the metadata.
Thanks.
Do you have a folder named “Specials” or “Season 0” with the naming convention of S00EXX for the files?
All the special episodes within a series are always separated into a specials folder in the TVDB.
The specials you are seeing on TheTVDB are just shown inbetween the regular episodes to alert you that their ‘Original Air’ date is set to a date between the regular episodes.
You still add those specials into the ‘Season 00’ or ‘Specials’ folder.
You can see these specials (with proper episode number) when you switch to the ‘Specials’ season view on TheTVDB.
Here the full HowTo for tv show specials:
@Goldn3agle thanks yes I have that and it puts it in a separate season called specials but just has Episode 1 none of the metadata from thetvdb.com there must be some way of retrieving it or can you look at the link and see if someone has entered it in the database wrong. I am only into my first month of Plex and just started tidying up filenames. I am doing a full refresh. I Have guessed at S00E01 and S00E02 and neither make a difference. I notice some specials work fine because on thetvdb.com it has a separate specials section or the special will be given an episode number. In this case it is in season 2 and no number . Here it is dumped into Series 2 for some reason on thetvdb.com I’m not sure that is right.
If you don’t know the answer I will ask on thetvdb forums.
I’ve had issues with PMS not scraping the metadata for item I’ve added after the entry was initially created.
I solved it by moving the entire folder for the program (in your case it would be the “Louis Theroux’s Weird Weekends” folder) out of the TV folder to somewhere where PLEX can’t see it, running a library scan and moving the folder back into the TV folder once the scan had finished.
As long as the “Weird Christmas” episode is in the “Specials” folder and named S00E01 (according to TheTVDB) it should scrape the appropriate metadata when the scanner re-adds the series.
It’s not an ideal solution, but it’s always worked for me when PMS doesn’t pull the metadata.
For what it’s worth I’ve been getting 504 errors from Thetvdb website this morning, so they may be having issues. I’d give it a bit and then try to refresh that episode to see if it pulls in the metadata.
TheTVDB does go down a lot.
After all they have to deal with a significant amount of traffic.
@OmegaRed1723 Ok I have been getting regular problems since adding TV series to Plex since I started in the last few weeks. Is thetvdb.com site down a lot? I just started getting 504 errors just now. I understood to take the load off Plex ran their own proxy server to avoid this? You could be right as I am now getting the Specials Poster but not the episode name, overview or episode image even though I can see it on the thetvdb.com, I have refreshed a few times. It looks like if Plex can’t get the Episode name it just puts in Episode 1. I wonder if thetvdb.com need some donations for their servers or did I pick a bad month to start filling Plex up?
@Goldn3agle yes I am aware of that trick of removing from library, refresh, adding back in again but not fully working, at the moment it is doing what I have just written just grabbing the Specials Poster.
I have just added another TV series No problems.
@Goldn3agle Can it go down partially where some programs add ok and others don’t?
I have a very large amount I am adding at the moment, does Plex fix itself when “Update my library periodically” is ticked?
Thanks for the detailed and very fast responses.
I suppose it’s possible for it to miss some if the connection is denied when matching them, but is restored when scanning the next entry.
I have indeed had similar issues in the past.
I don’t know if PLEX will fix a failed match with a subsequent scan.
It’s possible, but I wouldn’t know myself.
Not much point doing anything at the moment as I either get the cloudflare page up intermittently and now I am getting “Could not connect: Too many connections” so I am heading over to give a decent donation if everyone can put some money in they can boost their service.
Ok its a thetvdb.com site issue. Changed nothing. Just selected refresh for the 10th time and all came good. Didn’t even have to move out of the library this time. I wonder if there is a log to check for errors. Also noticed refresh was very fast.
I’m glad its sorted.
I always hate it when I can’t get something to match metadata.
