Master discussion - TVDB V3 metadata issues. The purpose of this thread is to bring the many threads which are spread throughout the forum into one discussion. This will remain open while the issue is ongoing. It is linked to the companion announcement on this issue. Content from other thread…

I was looking at the discussion and they said as of 11/17/2019 we should see Metadata flowing in and I have re-added my entire library and not 1 Metadata has come through. Seems they should go back to v2 when things worked properly. Is there another agent we can use that is reliable at the moment?

Some metadata is def working, it’s pulling show and episode info, actors etc. Only thing I’ve noticed not working for me is the posters for tv shows.

All I got now is Covers for Movies but nothing else for TV Shows

Movies are handled by TMDB. This thread is for TheTVDB (television series). Again, Please re-read the thread and please be patient. They’re working as fast as they can. [image] scottzsori: Chuck, Scott from TheTVDB here. Thank you so much for keeping everyone updated as we work through this…

Just to be sure: TVDB agent is now getting the info (text) but not artwork. Right? THX @ChuckPa

@Larry-Wilson This is a rare event. TheTVDB folks are upgrading their metadata API. It’s been extremely stable for a long time.

I have had Plex Pass since it was first offered and I don’t recall anything this major happening. Sometimes APIs change and it messes things up. It’ll all suss itself out soon. Don’t base Plex on this problem.

Posters are working for me on new show now :slight_smile:

@TrialMaster - can you clarify your situation more? I’m on fairly stock install of PMS Version 1.18.2.2029, and when I add a new show, or refresh metadata on an existing one, I still see what I saw earlier today - textual description data comes through, but posters and other artwork doesn’t. So, I’m…

TheTVDB metadata - V3 API and related issues

Plex Media Server Metadata & Adding Files

Larry-Wilson November 18, 2019, 11:34pm 103

I am new to Plex. Before plunking down my money on a PlexPass, I would like to ask if this sort of thing (no metadata) happens very often?

Some TV Shows Episode not showing

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TheTVDB metadata - V3 API and related issues

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