# Thumbnail Smart Collection problem using "audio language" filter

**URL:** <https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [November 5, 2025, 5:36pm UTC](https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220 "2025-11-05T17:36:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Arkaniis](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@Arkaniis](https://forums.plex.tv/u/Arkaniis)\
**Post date:** [November 5, 2025, 5:36pm UTC](https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220/1 "2025-11-05T17:36:50Z")

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Server Version#: 1.42.2.10156  
Player Version#: 1.110.0.351-4e48eb83

Hello,

I am encountering a very specific and strange problem when using the “audio language” filter in Plex smart collections.

When I use this filter, the collection is created correctly, the content is OK, but the collection does not generate the panel of four random posters; I just get a dark empty box.  
I have the same comportement regardless the audio language i choose.  
If I edit this same smart collection and replace the “audio language” filter with any other filter (I’ve tried 4 or 5), it works fine and the panel is generated correctly.  
So my problem seems to be specific to the use of this filter.  
I already tried to create a whole new collection but it made no differences.

It looks like a bug, but maybe it’s a problem specific to my Plex instance.  
Has anyone else encountered this problem and, if so, found a solution?

Thanks in advance !

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [November 5, 2025, 10:07pm UTC](https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220/2 "2025-11-05T22:07:47Z")

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Seems to be working ok on my setup.  
I’m on the current PMS beta, but the release notes mention no fixes related to poster generation for smart collections.

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**Author:** ![Arkaniis](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@Arkaniis](https://forums.plex.tv/u/Arkaniis)\
**Post date:** [November 6, 2025, 1:04pm UTC](https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220/3 "2025-11-06T13:04:07Z")

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Ok, no luck !  
I am not really confident but I will continue to look on my side.  
As a workaround, i use labels… Boring and less reliable (as i could forgot to add this “fix” label to the shows where i need it) but doable !  
Thanks !

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**Author:** ![d2freak](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/d2freak/32/111000_2.png) [@d2freak](https://forums.plex.tv/u/d2freak)\
**Post date:** [November 6, 2025, 5:40pm UTC](https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220/4 "2025-11-06T17:40:32Z")

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> [@Arkaniis](#):
>
> Has anyone else encountered this problem and, if so, found a solution?

Yes this is a bug with the server. It happens in smart collections showing “Shows” (the highest level) and is matching audio language on the episode level.

It also happens in other variations but I don’t report anything on here anymore so I don’t remember which.

Solution: It gives you an incentive to create your own posters 🙂 that’s what I have done to work around this.

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**Author:** ![Arkaniis](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@Arkaniis](https://forums.plex.tv/u/Arkaniis)\
**Post date:** [November 18, 2025, 5:44pm UTC](https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220/5 "2025-11-18T17:44:48Z")

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Hello !

Sorry for the late answer !  
Thanks for this information, I will stick with my workaround for now and I’ll check for a quick and easy way to do my own posters later… Thanks again !

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 16, 2026, 5:45pm UTC](https://forums.plex.tv/t/thumbnail-smart-collection-problem-using-audio-language-filter/933220/6 "2026-02-16T17:45:29Z")

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