# thumbnails for local extra content not showing **URL:** \ **Category:** General Discussions\ **Created:** [August 31, 2015, 8:51am UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113 "2015-08-31T08:51:49Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![triplite](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/triplite/32/13761_2.png) [@triplite](https://forums.plex.tv/u/triplite)\ **Post date:** [August 31, 2015, 8:51am UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/1 "2015-08-31T08:51:49Z")
I’m not seeing any thumbnails for local extra content. I just see the default grey plex icon. I do see thumbnails for plex external extras though. I don’t have “Generate video preview thumbnails” turned on, but reading the documentation it doesn’t sound like I should need to. I’ve re-run an analysis manually and refreshed the library, but nothing changes. Is this expected behavior? Or is there a setting I need to change in order to get the thumbnails for local extra assets to appear? ---
**Author:** ![Joris-Timmermans](https://avatars.discourse-cdn.com/v4/letter/j/b9bd4f/32.png) [@Joris-Timmermans](https://forums.plex.tv/u/Joris-Timmermans)\ **Post date:** [December 17, 2015, 9:01pm UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/2 "2015-12-17T21:01:09Z")
Adding to this, I’m having the same problem - No video thumbnails are generated for local extras - It used to work before - Turning on Generate video preview thumbnails doesn’t help - generation of thumbnails works on other items like series episodes - when an extra is played in plex web, a thumbnail gets generated, however when refreshing the library, the thumbnail gets removed ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 17, 2015, 9:11pm UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/3 "2015-12-17T21:11:14Z")
Which server version? Which platform? Video preview thumbnails are something completely different. Careful if you haven’t much space on your Plex data folder. Did you move this folder recently? [https://support.plex.tv/hc/en-us/articles/202915258-Where-is-the-Plex-Media-Server-data-directory-located-](https://support.plex.tv/hc/en-us/articles/202915258-Where-is-the-Plex-Media-Server-data-directory-located-) ---
**Author:** ![Joris-Timmermans](https://avatars.discourse-cdn.com/v4/letter/j/b9bd4f/32.png) [@Joris-Timmermans](https://forums.plex.tv/u/Joris-Timmermans)\ **Post date:** [December 18, 2015, 12:04pm UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/4 "2015-12-18T12:04:34Z")
Thank you for the reply - Platform Windows Server 2012R2 64Bit Also tested on Windows 10 Pro 64Bit - Server Version Latest Plext Pass: 0.9.14.5.1595-5c6e524 Also tried latest public: 0.9.12.19.1537-f38ac80 My Plex folder is on c:\plex, I use plex server. But I also tested without plex service in user\appdata\local (default location) and reinstalled plex service multiple times, every time with complete clean-up and new libraries. Always the same result. ---
**Author:** ![Joris-Timmermans](https://avatars.discourse-cdn.com/v4/letter/j/b9bd4f/32.png) [@Joris-Timmermans](https://forums.plex.tv/u/Joris-Timmermans)\ **Post date:** [January 23, 2016, 2:23pm UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/5 "2016-01-23T14:23:37Z")
Any Update on this? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [January 23, 2016, 3:53pm UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/6 "2016-01-23T15:53:37Z")
Without log files there is only guesswork possible. [https://support.plex.tv/hc/en-us/articles/201643703](https://support.plex.tv/hc/en-us/articles/201643703) Which AntiVirus are you using? ---
**Author:** ![triplite](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/triplite/32/13761_2.png) [@triplite](https://forums.plex.tv/u/triplite)\ **Post date:** [June 8, 2019, 12:03am UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/7 "2019-06-08T00:03:44Z")
This is still a thing 4 years later on Plex Server 1.15.8.1198. Very easy to reproduce @OttoKerner - just add a local extra. You wont’ get a thumbnail until you actually play it. Refreshing the metadata will make that temporary thumbnail go away. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 8:14pm UTC](https://forums.plex.tv/t/thumbnails-for-local-extra-content-not-showing/114113/8 "2020-01-07T20:14:16Z")