# Ticket System **URL:** \ **Category:** Feature Suggestions\ **Created:** [September 16, 2017, 12:35pm UTC](https://forums.plex.tv/t/ticket-system/206427 "2017-09-16T12:35:54Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![philippehebert](https://avatars.discourse-cdn.com/v4/letter/p/a8b319/32.png) [@philippehebert](https://forums.plex.tv/u/philippehebert)\ **Post date:** [September 16, 2017, 12:35pm UTC](https://forums.plex.tv/t/ticket-system/206427/1 "2017-09-16T12:35:54Z")
Forums are awful for bug reporting. I saw one post from a plex team member (sa2000) stating that things get lost. If Plex doesn’t want to loose their paying members, they should provide a ticket system so both Plex and the paying members can track issues. ---
**Author:** ![MediaHorder](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mediahorder/32/160753_2.png) [@MediaHorder](https://forums.plex.tv/u/MediaHorder)\ **Post date:** [September 16, 2017, 2:01pm UTC](https://forums.plex.tv/t/ticket-system/206427/2 "2017-09-16T14:01:47Z")
This was suggested on a call with some people a few months ago. It was promptly shot down within seconds lol. ---
**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\ **Post date:** [September 16, 2017, 3:41pm UTC](https://forums.plex.tv/t/ticket-system/206427/3 "2017-09-16T15:41:51Z")
There was a pool recently about payed support, so Plex might be introducing that kind of support some time in the future. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [December 31, 2021, 10:32pm UTC](https://forums.plex.tv/t/ticket-system/206427/4 "2021-12-31T22:32:32Z")
2021 clean-up: duplicate > [@Bug Tracker](https://forums.plex.tv/t/bug-tracker/309530): > > It seems some things get lost on the forums. I’ve subscribed to a few threads that have issues that have been outstanding for months. Sometimes a Dev will pop in to request logs or say it is being investigated but I’m not sure if this is the case 100% of time time. For things that are beyond user error, it would be nice to have a bug tracker. This will allow it to be seen how widespread the issue is and it will allow us to see what issues are actively being investigated. Current Listing: P…