# Tidal billing issues through Plex Web

**URL:** https://forums.plex.tv/t/tidal-billing-issues-through-plex-web/881959
**Category:** General Discussions
**Tags:** plex-web, tidal
**Created:** [July 7, 2024, 9:15pm UTC](https://forums.plex.tv/t/tidal-billing-issues-through-plex-web/881959 "2024-07-07T21:15:48Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![kazz3r24](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kazz3r24/32/86318_2.png) [@kazz3r24](https://forums.plex.tv/u/kazz3r24)
#### Post date: [July 7, 2024, 9:15pm UTC](https://forums.plex.tv/t/tidal-billing-issues-through-plex-web/881959/1 "2024-07-07T21:15:48Z")

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Trying to cancel my Tidal subscription through Plex but I get a 500 server error.

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [July 7, 2024, 9:30pm UTC](https://forums.plex.tv/t/tidal-billing-issues-through-plex-web/881959/2 "2024-07-07T21:30:17Z")

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Probably best to reach out to [https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [October 5, 2024, 9:30pm UTC](https://forums.plex.tv/t/tidal-billing-issues-through-plex-web/881959/3 "2024-10-05T21:30:53Z")

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