# Tidal Not Connecting

**URL:** <https://forums.plex.tv/t/tidal-not-connecting/619440>\
**Category:** Online Media Sources\
**Tags:** tidal\
**Created:** [August 1, 2020, 3:37pm UTC](https://forums.plex.tv/t/tidal-not-connecting/619440 "2020-08-01T15:37:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pj699](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@pj699](https://forums.plex.tv/u/pj699)\
**Post date:** [August 1, 2020, 3:37pm UTC](https://forums.plex.tv/t/tidal-not-connecting/619440/1 "2020-08-01T15:37:48Z")

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Hi, my Tidal account doesn’t seem to be connecting to Plex. I followed the Other Services instructions, as well as other solutions from other forums, but when I go to the Music on Tidal tab on Plex, it’s not connected to my account. I only see a message about subscribing to Tidal. Can someone please help?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 1, 2020, 3:44pm UTC](https://forums.plex.tv/t/tidal-not-connecting/619440/2 "2020-08-01T15:44:53Z")

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Is “MUSIC” disabled in here? [https://app.plex.tv/desktop#!/settings/online-media-sources](https://app.plex.tv/desktop#!/settings/online-media-sources)

side note: you might want to instruct your web browser to _not_ throw away the cookies and data of plex.tv when you close it.

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**Author:** ![pj699](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@pj699](https://forums.plex.tv/u/pj699)\
**Post date:** [August 1, 2020, 3:57pm UTC](https://forums.plex.tv/t/tidal-not-connecting/619440/3 "2020-08-01T15:57:27Z")

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Fixed, thank you!!!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 30, 2020, 3:57pm UTC](https://forums.plex.tv/t/tidal-not-connecting/619440/4 "2020-10-30T15:57:38Z")

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