# Tidal Not Showing
**URL:** https://forums.plex.tv/t/tidal-not-showing/356505
**Category:** General Discussions
**Tags:** tidal
**Created:** [January 2, 2019, 8:03am UTC](https://forums.plex.tv/t/tidal-not-showing/356505 "2019-01-02T08:03:31Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 2, 2019, 8:03am UTC](https://forums.plex.tv/t/tidal-not-showing/356505/1 "2019-01-02T08:03:32Z")
Since Plex doesn’t offer official support, I’m forced to post a new topic in hopes that someone can let me know what’s going on. I’ve successfully linked my TIDAL account to Plex, but it doesn’t show on my Plex server. I’ve restarted, and I have no idea why it’s not showing up… any ideas? very very frustrating.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 2, 2019, 11:03am UTC](https://forums.plex.tv/t/tidal-not-showing/356505/2 "2019-01-02T11:03:50Z")
Have you really restarted your server?
Closing the web browser window and restarting it is _not_ restarting the plex server.
You must use the Plex tray icon
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### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 2, 2019, 9:19pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/3 "2019-01-02T21:19:16Z")
Yes, I restarted the entire server… twice.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 2, 2019, 9:33pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/4 "2019-01-02T21:33:48Z")
When did you reload the Web app in the browser last time? (F5)
Do you have web browser add-ons installed? Those could filter out necessary stuff.
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### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 2, 2019, 9:36pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/5 "2019-01-02T21:36:19Z")
After restarting multiple times, I visited the browser, locally, and through [app.plex.tv](http://app.plex.tv), with nothing showing on the Tidal page. I tried Chrome, and Safari, to include the Apple iPhone/iPad apps, and still… nothing. My Tidal account has been successfully mapped through my account, AND I’ve removed/re-added it, and completed the same steps I’ve listed again, with no luck. It makes NO sense.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 2, 2019, 9:59pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/6 "2019-01-02T21:59:05Z")
Are you using your server admin account or are you logged into one of your shared/managed user accounts? Because they won’t see anything from Tidal.
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### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 2, 2019, 10:03pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/7 "2019-01-02T22:03:02Z")
I am using the server admin account.
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### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 3, 2019, 9:48pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/8 "2019-01-03T21:48:22Z")
Has anyone else had this issue?!
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 3, 2019, 9:53pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/9 "2019-01-03T21:53:23Z")
Sorry for asking: you don’t have Tidal disabled in here, right?
[https://app.plex.tv/desktop#!/settings/online-media-sources](https://app.plex.tv/desktop#!/settings/online-media-sources)
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### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 3, 2019, 9:54pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/10 "2019-01-03T21:54:29Z")
No, it is enabled. I’ve never changed this setting.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 3, 2019, 10:10pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/11 "2019-01-03T22:10:57Z")
Say, what are you expecting to see?
I am not clear what you mean by " it doesn’t show on my Plex server."
Are you not seeing Tidal augmentations, if you are going to an Album artist on your regular music library?
Have you tried to unlink and re-link your Tidal account?
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### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 3, 2019, 10:16pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/12 "2019-01-03T22:16:56Z")
This is what I see when I click “Tidal”…
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 3, 2019, 10:56pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/13 "2019-01-03T22:56:17Z")
Have you tried to unlink and re-link your Tidal account?
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### Author:  [@jay.woods](https://forums.plex.tv/u/jay.woods)
#### Post date: [January 3, 2019, 11:03pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/14 "2019-01-03T23:03:50Z")
Yes, twice.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [April 3, 2019, 11:14pm UTC](https://forums.plex.tv/t/tidal-not-showing/356505/15 "2019-04-03T23:14:19Z")
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