# TIDAL subscription revoked?

**URL:** https://forums.plex.tv/t/tidal-subscription-revoked/405959
**Category:** Online Media Sources
**Tags:** tidal
**Created:** [April 29, 2019, 10:11am UTC](https://forums.plex.tv/t/tidal-subscription-revoked/405959 "2019-04-29T10:11:48Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![fwhamm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/fwhamm/32/12544_2.png) [@fwhamm](https://forums.plex.tv/u/fwhamm)
#### Post date: [April 29, 2019, 10:11am UTC](https://forums.plex.tv/t/tidal-subscription-revoked/405959/1 "2019-04-29T10:11:48Z")

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I subscribed to TIDAL when Plex announced the cooperation. Everything went fine until today. Now, when opening the Tidal App (Window, Android, Web) I get an error message:

> Dein Abo ist abgelaufen. Reaktiviere dein Abo, um sofortigen Zugang zu TIDAL zu erhalten.

Which translates to:

> Your subscription has expired. Reactivate your subscription to get immediate access to TIDAL.

A link sends me to TIDAL for a new subscription (9,99 €).

When trying to play TIDAL from the Plex Web App I get the error:

> Es ist ein Fehler beim Abspielen von „And My Baby Is Gone“ aufgetreten. Fehlercode: h4 (Codec)  
> An error occurred while playing “And My Baby Is Gone”. Error code: h4 (codec)

In my Plex account, under “other services” I’m told that my TIDAL account is linked (I even re-authorized it).

So how can I have back my TIDAL subscription with Plex for 8,99 €?

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [April 29, 2019, 10:42am UTC](https://forums.plex.tv/t/tidal-subscription-revoked/405959/2 "2019-04-29T10:42:00Z")

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It looks like to cancelled your Tidal subscription through Plex at some point.  
Right now the status of your Tidal is that of a ‘linked’ account.  
Which means you are handling the subscription yourself, directly with Tidal.

If you want to return the subscription to be billed through Plex, you can do so  
[https://support.plex.tv/articles/adding-tidal-subscriptions-to-plex/](https://support.plex.tv/articles/adding-tidal-subscriptions-to-plex/)

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### Author: ![fwhamm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/fwhamm/32/12544_2.png) [@fwhamm](https://forums.plex.tv/u/fwhamm)
#### Post date: [April 29, 2019, 11:23am UTC](https://forums.plex.tv/t/tidal-subscription-revoked/405959/3 "2019-04-29T11:23:08Z")

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Thanks, TIDAL now works again. Although I don’t know why it didn’t …

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 28, 2019, 11:23am UTC](https://forums.plex.tv/t/tidal-subscription-revoked/405959/4 "2019-07-28T11:23:14Z")

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