# Tivo mini - unexpected error occurred while decoding the media

**URL:** <https://forums.plex.tv/t/tivo-mini-unexpected-error-occurred-while-decoding-the-media/321276>\
**Category:** General Discussions\
**Tags:** tivo\
**Created:** [October 18, 2018, 1:25am UTC](https://forums.plex.tv/t/tivo-mini-unexpected-error-occurred-while-decoding-the-media/321276 "2018-10-18T01:25:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rossiters\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@rossiters\_gmail\_com](https://forums.plex.tv/u/rossiters_gmail_com)\
**Post date:** [October 18, 2018, 1:25am UTC](https://forums.plex.tv/t/tivo-mini-unexpected-error-occurred-while-decoding-the-media/321276/1 "2018-10-18T01:25:29Z")

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I have a recently installed Plex server running on the latest version of Windows 10 on a desktop. I have a tivo mini from my cable/internet provider with the Plex client already installed. When I play a video from the Plex server on my TV using the tivo mini I often get the message “unexpected error occurred while decoding the media” and the playback stops part way through. Playing the video 5 times will cause the playback to stop at 5 different places. Sometimes the video will play all the way through with no problem. After the video stops playing I can go “back” and start the video again - after restarting I can even rewind 20 seconds and play successfully past the point which had just halted the playback. The tivo mini is connected using a MoCa connection. The desktop is connected through an ethernet cable directly to the cable box. Any suggestions? Thanks.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 16, 2019, 1:34am UTC](https://forums.plex.tv/t/tivo-mini-unexpected-error-occurred-while-decoding-the-media/321276/2 "2019-01-16T01:34:53Z")

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