# Token is not working

**URL:** <https://forums.plex.tv/t/token-is-not-working/937100>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 14, 2026, 2:10pm UTC](https://forums.plex.tv/t/token-is-not-working/937100 "2026-03-14T14:10:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![robchojnowski](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@robchojnowski](https://forums.plex.tv/u/robchojnowski)\
**Post date:** [March 14, 2026, 2:10pm UTC](https://forums.plex.tv/t/token-is-not-working/937100/1 "2026-03-14T14:10:34Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Server 2016

Player is most current

I have uninstalled and reinstalled plex. It will open up first time then any time I try to use it I get a 401 error/token done some research and says I have to reclaim the serve. Not sure if this is correct. Every time I click on icon have 401 error, search for the app and only log files are found. Not sure why this token thing is a issue these days and not sure how to fix it. I did see a post about a program that fixes this issue but the link is dead. Any help would be great.

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [March 14, 2026, 2:54pm UTC](https://forums.plex.tv/t/token-is-not-working/937100/2 "2026-03-14T14:54:59Z")

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Can we please get a copy of your [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 12, 2026, 2:55pm UTC](https://forums.plex.tv/t/token-is-not-working/937100/3 "2026-06-12T14:55:02Z")

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