# 네트워크 외부에서는 사용할 수 없음 이라고 계속 뜨는데 해결방법 알려주셨으면 합니다

**URL:** <https://forums.plex.tv/t/topic/934946>\
**Category:** 한국어 - Korean\
**Tags:** server-windows\
**Created:** [December 30, 2025, 1:07am UTC](https://forums.plex.tv/t/topic/934946 "2025-12-30T01:07:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![scent95](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@scent95](https://forums.plex.tv/u/scent95)\
**Post date:** [December 30, 2025, 1:07am UTC](https://forums.plex.tv/t/topic/934946/1 "2025-12-30T01:07:21Z")

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Server Version#: 1.42.2.10156  
Player Version#: Android TV, Android  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

안녕하세요. PLEX 미디어서버를 이용해 TV로 영상을 잘보고 있었는데 며칠전 부터 원격 접속 문제가 발생하였습니다. 해결할수 있는 방법을 알려주시면 감사하겠습니다. 스트리밍 패스구독도 하였지만 해결되지 않네요. 원격접속 문제가 발생되어 화질제한이 되는게 문제입니다. 원본화질로 재생이 되지 않네요.

 ![1](https://global.discourse-cdn.com/plex/original/4X/3/4/0/340f96f08c9a2f3fcf623a4e033b54921fc9b1f5.jpeg)

 ![2](https://global.discourse-cdn.com/plex/original/4X/8/0/c/80c3ca623efa1c52a3c921fedcbaaccb48926ca7.jpeg)

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [December 30, 2025, 1:16am UTC](https://forums.plex.tv/t/topic/934946/2 "2025-12-30T01:16:28Z")

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기계 번역이라서 어색할 수 있습니다. 이건 거의 네트워크 제공업체 문제인 것 같습니다. 모뎀 라우터를 재부팅해 보셨나요?

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**Author:** ![scent95](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@scent95](https://forums.plex.tv/u/scent95)\
**Post date:** [December 30, 2025, 10:45am UTC](https://forums.plex.tv/t/topic/934946/3 "2025-12-30T10:45:10Z")

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통신사 모뎀은 재부팅 해보았지만 현상은 똑같습니다. 해결방법이 없을까요?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 30, 2026, 10:45am UTC](https://forums.plex.tv/t/topic/934946/4 "2026-03-30T10:45:38Z")

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