# Trailer app still shows trailers

**URL:** https://forums.plex.tv/t/trailer-app-still-shows-trailers/470794
**Category:** Apps & Creations
**Created:** [October 4, 2019, 5:18am UTC](https://forums.plex.tv/t/trailer-app-still-shows-trailers/470794 "2019-10-04T05:18:27Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![jskuyper](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@jskuyper](https://forums.plex.tv/u/jskuyper)
#### Post date: [October 4, 2019, 5:18am UTC](https://forums.plex.tv/t/trailer-app-still-shows-trailers/470794/1 "2019-10-04T05:18:27Z")

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I have everything configured when when i fire up plexconnect it runs without error, but when I go to the trailers app I do not see Plex data, still the normal trailer info, any suggestions?  
Oct 04,2019 00:07:51 WebServer: serving \*.cer: /trailers.cer

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### Author: ![moody\_blue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moody_blue/32/7835_2.png) [@moody\_blue](https://forums.plex.tv/u/moody_blue)
#### Post date: [October 4, 2019, 7:29pm UTC](https://forums.plex.tv/t/trailer-app-still-shows-trailers/470794/2 "2019-10-04T19:29:28Z")

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Can you pls post your `Settings.cfg` and `PlexConnect.log` files ?

What is the IP of your ATV, and what is the content of its DNS setting ?

The main causes for this type of problems are:

1. The DNS setting was left as default
2. PlexConnect was parametrized to intercept another app

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### Author: ![jskuyper](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@jskuyper](https://forums.plex.tv/u/jskuyper)
#### Post date: [October 5, 2019, 2:31am UTC](https://forums.plex.tv/t/trailer-app-still-shows-trailers/470794/3 "2019-10-05T02:31:42Z")

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I have resolved this issue. My Plex server was hard wired while my Apple TV was on WiFi. Once I hard wired the Apple TV things worked as expected. Should things work regardless of WiFi or hard wire if on same network?

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### Author: ![moody\_blue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moody_blue/32/7835_2.png) [@moody\_blue](https://forums.plex.tv/u/moody_blue)
#### Post date: [October 5, 2019, 8:41am UTC](https://forums.plex.tv/t/trailer-app-still-shows-trailers/470794/4 "2019-10-05T08:41:58Z")

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My ATV3 works in WiFi or Ethernet, although it doesn’t retain the DNS setting, so it has to be parametrized whenever I switch from cable to WiFi or vice-versa.

It’s preferrable to have server and ATV cabled.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 3, 2020, 8:41am UTC](https://forums.plex.tv/t/trailer-app-still-shows-trailers/470794/5 "2020-01-03T08:41:59Z")

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