# Trailer Pre-roll confusion

**URL:** <https://forums.plex.tv/t/trailer-pre-roll-confusion/178775>\
**Category:** General Discussions\
**Created:** [February 5, 2017, 3:28pm UTC](https://forums.plex.tv/t/trailer-pre-roll-confusion/178775 "2017-02-05T15:28:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rbeatse](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rbeatse/32/81857_2.png) [@rbeatse](https://forums.plex.tv/u/rbeatse)\
**Post date:** [February 5, 2017, 3:28pm UTC](https://forums.plex.tv/t/trailer-pre-roll-confusion/178775/1 "2017-02-05T15:28:25Z")

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I see that there are a few topics over the last couple years but I want to be sure that I understand the answer (since many have been in OS specific topic areas). I want to have a pre-roll video run every time someone plays a movie off of my server.

I can place the URL in the pre-roll field and if I uncheck the rest of the boxes then the pre-roll should be the only thing to play before the movie.

But, if the person in charge of the player sets their number of trailers to 0/None, then they still will not get the pre-roll? Is that correct? Why can’t I, as the Plex Media Server master, not force them to run and the player settings just determine how many additional trailers there are?

Or am I missing something all together?

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**Author:** ![mdayjr](https://avatars.discourse-cdn.com/v4/letter/m/67e7ee/32.png) [@mdayjr](https://forums.plex.tv/u/mdayjr)\
**Post date:** [February 21, 2017, 1:45am UTC](https://forums.plex.tv/t/trailer-pre-roll-confusion/178775/2 "2017-02-21T01:45:31Z")

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You must select 1 trailer under Player for pre roll to play every movie. If none is selected than pre roll won’t play. Uncheck everything under Agent to avoid movie trailers from playing.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:42pm UTC](https://forums.plex.tv/t/trailer-pre-roll-confusion/178775/3 "2020-01-07T22:42:00Z")

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