# Trailers is unavailable, try again later
**URL:** https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381
**Category:** Apps & Creations
**Created:** [August 27, 2013, 5:31pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381 "2013-08-27T17:31:13Z")
**Posts on this page:** 18
**Page:** 1
### Author:  [@m.abrahams](https://forums.plex.tv/u/m.abrahams)
#### Post date: [August 27, 2013, 5:31pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/1 "2013-08-27T17:31:13Z")
Up until last week everything was working fine, i had plex connect working and loving it. all of a sudden my trailers app stopped working. I thought maybe it was an update to plex connect that broke it or something so i disabled plex connect restored me dns setting back to normal to see if i can get the regular trailers to come up. all i get is the trailer is unavailable. i preceded to do a restore, even after that i am still getting that error, i'm not sure what to next.
---
### Author:  [@baa](https://forums.plex.tv/u/baa)
#### Post date: [August 27, 2013, 5:54pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/2 "2013-08-27T17:54:24Z")
iOS 5.3?
Beta 4? Trailers is known to NOT work...
---
### Author:  [@m.abrahams](https://forums.plex.tv/u/m.abrahams)
#### Post date: [August 27, 2013, 7:22pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/3 "2013-08-27T19:22:36Z")
yeah I'm on beta 4
---
### Author:  [@baa](https://forums.plex.tv/u/baa)
#### Post date: [August 27, 2013, 7:24pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/4 "2013-08-27T19:24:46Z")
Beta 4 is known to be broken.
So is PlexConnect as it seems: [http://forums.plexapp.com/index.php/topic/79086-when-apple-updates-apple-tv/?p=452797](http://forums.plexapp.com/index.php/topic/79086-when-apple-updates-apple-tv/?p=452797)
---
### Author:  [@m.abrahams](https://forums.plex.tv/u/m.abrahams)
#### Post date: [August 27, 2013, 7:46pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/5 "2013-08-27T19:46:56Z")
restored back to latested version on itunes and apple trailers works fine, plexconnect still seems broken. guess it might have to do with todays update to atv with the new channels
---
### Author:  [@lowe.wesley](https://forums.plex.tv/u/lowe.wesley)
#### Post date: [August 27, 2013, 10:30pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/6 "2013-08-27T22:30:14Z")
Mine has worked perfectly all the way up until today. I think its an issue with the new ATV update that came out this afternoon
---
### Author:  [@kkalnsf\_gmail.com](https://forums.plex.tv/u/kkalnsf_gmail.com)
#### Post date: [August 28, 2013, 12:43am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/7 "2013-08-28T00:43:50Z")
Hello, I had PlexConnect on Win7 working for a couple days on my APT2 with 5.02 . I had shut everything down after viewing videos. A couple days later I restarted PlexConnect and went to the trailers app and received "Trailers is Unavailable..." I can still view my Netflix and Other ATV components, just not PMS thru Trailers app. I have verified DNS is correct on ATV. I also deleted all the PlexConnect files and reinstalled them. I also tried it on ATV3 running
5.2.1 in another room and received the same results
---
### Author:  [@lowe.wesley](https://forums.plex.tv/u/lowe.wesley)
#### Post date: [August 28, 2013, 12:46am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/8 "2013-08-28T00:46:38Z")
PlexConnect is broken with the new update. The Trailers app connects over HTTPS now rather than HTTP as before.
Sooo not sure where we go from here
---
### Author:  [@oskargunn](https://forums.plex.tv/u/oskargunn)
#### Post date: [August 28, 2013, 12:49am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/9 "2013-08-28T00:49:24Z")
Same here.
Is there any way to fix this?
Any way to refer to an older update on apple tv ?
---
### Author:  [@dpr99](https://forums.plex.tv/u/dpr99)
#### Post date: [August 28, 2013, 12:53am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/10 "2013-08-28T00:53:33Z")
Plexconnect is down for me too.
---
### Author:  [@institute11](https://forums.plex.tv/u/institute11)
#### Post date: [August 28, 2013, 12:58am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/11 "2013-08-28T00:58:04Z")
It’s down for everyone right now.
---
### Author:  [@rmelv7](https://forums.plex.tv/u/rmelv7)
#### Post date: [August 28, 2013, 1:05am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/12 "2013-08-28T01:05:24Z")
[http://forums.plexapp.com/index.php/topic/79086-when-apple-updates-apple-tv/page-5#entry453067](http://forums.plexapp.com/index.php/topic/79086-when-apple-updates-apple-tv/page-5#entry453067)
There is a fix, sort of. It will have to be put into the main branch assuming it works, it will also require installing the cert onto the apple TV using the configurator tool as well.
---
### Author:  [@kkalnsf\_gmail.com](https://forums.plex.tv/u/kkalnsf_gmail.com)
#### Post date: [August 28, 2013, 1:18am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/13 "2013-08-28T01:18:08Z")
This is odd because I have not updated my ATV2, still on 5.02
---
### Author:  [@Stoffez](https://forums.plex.tv/u/Stoffez)
#### Post date: [August 28, 2013, 1:28am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/14 "2013-08-28T01:28:49Z")
> This is odd because I have not updated my ATV2, still on 5.02
Its pushed out automatically without a firmware update.. check the link above for a solution..
---
### Author:  [@CloudDweller](https://forums.plex.tv/u/CloudDweller)
#### Post date: [August 28, 2013, 2:21am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/15 "2013-08-28T02:21:48Z")
Is it possible to install the certificate on a non jail broken ATV?
---
### Author:  [@kkalnsf\_gmail.com](https://forums.plex.tv/u/kkalnsf_gmail.com)
#### Post date: [August 28, 2013, 2:36am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/16 "2013-08-28T02:36:53Z")
Is this a proven fix that is sanctioned by the program designers?
---
### Author:  [@Gh05t](https://forums.plex.tv/u/Gh05t)
#### Post date: [August 28, 2013, 3:44am UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/17 "2013-08-28T03:44:54Z")
I suggest we move discussions regarding the fix and the current state of PlexConnect with the channel updated pushed to this thread: [http://forums.plexapp.com/index.php/topic/79086-when-apple-updates-apple-tv/page-1](http://forums.plexapp.com/index.php/topic/79086-when-apple-updates-apple-tv/page-1)
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [December 20, 2019, 11:58pm UTC](https://forums.plex.tv/t/trailers-is-unavailable-try-again-later/41381/18 "2019-12-20T23:58:48Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.