# Trailers not appearing in Plex

**URL:** <https://forums.plex.tv/t/trailers-not-appearing-in-plex/852320>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [September 2, 2023, 3:27pm UTC](https://forums.plex.tv/t/trailers-not-appearing-in-plex/852320 "2023-09-02T15:27:44Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![DHK1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dhk1/32/256391_2.png) [@DHK1](https://forums.plex.tv/u/DHK1)\
**Post date:** [September 2, 2023, 3:27pm UTC](https://forums.plex.tv/t/trailers-not-appearing-in-plex/852320/1 "2023-09-02T15:27:45Z")

</div>

Server Version#: 1.32.5.7349  
Player Version#: 1.77.3.3966  
I’ve tried adding 4 trailers to a movie entry:

 ![1776](https://global.discourse-cdn.com/plex/original/4X/e/0/6/e06553369f30ee4b32de67d216a51cb55f7a0390.png)  
For some reason only the first two trailers 1776 (1972) 1776.mp4 ) and 1776 (1972) Oliver.mp4 appear. I do get a third trailer for 1776 but it appears to be Plex provided. I do not see the Pal Joey or Shrew trailers in the Plex program. Thoughts?

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 2, 2023, 3:38pm UTC](https://forums.plex.tv/t/trailers-not-appearing-in-plex/852320/2 "2023-09-02T15:38:51Z")

</div>

Did you refresh the metadata of the movie in Plex for Plex to pick up the trailers?

# 

Side note… there’s no need to keep the movie name as prefix of the trailer name if you keep the files in a subfolder, e.g. `1776 (1972) Pal Joey.mp4` could simply be named `Pal Joey.mp4`

---

<div class="post-metadata">

**Author:** ![DHK1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dhk1/32/256391_2.png) [@DHK1](https://forums.plex.tv/u/DHK1)\
**Post date:** [September 2, 2023, 3:50pm UTC](https://forums.plex.tv/t/trailers-not-appearing-in-plex/852320/3 "2023-09-02T15:50:40Z")

</div>

Boy that was simple! Thanks for the quick response and the tip… worked great!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 1, 2023, 3:51pm UTC](https://forums.plex.tv/t/trailers-not-appearing-in-plex/852320/4 "2023-12-01T15:51:18Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.