# Trailers not working at all

**URL:** <https://forums.plex.tv/t/trailers-not-working-at-all/162290>\
**Category:** Apps & Creations\
**Created:** [October 8, 2016, 4:55pm UTC](https://forums.plex.tv/t/trailers-not-working-at-all/162290 "2016-10-08T16:55:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![miubhi28](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@miubhi28](https://forums.plex.tv/u/miubhi28)\
**Post date:** [October 8, 2016, 4:55pm UTC](https://forums.plex.tv/t/trailers-not-working-at-all/162290/1 "2016-10-08T16:55:33Z")

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i have been having an issue with my trailers feature with my plex pass account. it use to crash when i used it then a few months back after an update it just disappeared all together. last night i completely uninstall and reinstalled and still do no have it or even gives me the + trailers beginning of movie. what am i paying for then? i don’t use any other features.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:25pm UTC](https://forums.plex.tv/t/trailers-not-working-at-all/162290/2 "2020-01-08T19:25:37Z")

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