# Transcode Error

**URL:** <https://forums.plex.tv/t/transcode-error/843435>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [June 4, 2023, 8:21pm UTC](https://forums.plex.tv/t/transcode-error/843435 "2023-06-04T20:21:06Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [June 4, 2023, 8:43pm UTC](https://forums.plex.tv/t/transcode-error/843435/2 "2023-06-04T20:43:23Z")

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You may be affected by this

> [@Hardware Transcoding issues - ApolloLake & GeminiLake CPUs](https://forums.plex.tv/t/1-32-2-7002/840714/30):
>
> @Ekomax AND ALL with J3xxx and J4xxx CPUs – wave I’m on it. Use build 6999 I see what’s happening. I’ve given it to the Engineer to fix.

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