# Transcoder error - how to debug?

**URL:** <https://forums.plex.tv/t/transcoder-error-how-to-debug/33444>\
**Category:** Dev/API Corner\
**Tags:** other-dev\
**Created:** [April 26, 2013, 8:47pm UTC](https://forums.plex.tv/t/transcoder-error-how-to-debug/33444 "2013-04-26T20:47:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\
**Post date:** [April 26, 2013, 8:47pm UTC](https://forums.plex.tv/t/transcoder-error-how-to-debug/33444/1 "2013-04-26T20:47:43Z")

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Hey there!

&nbsp;

I am trying to set up a transcoder session, but unfortunately my transcoder keeps dying. Given the couple of line of the log...

&nbsp;

Apr 26, 2013 22:43:51 [0xb0628000] DEBUG - [Transcoder] Starting transcoder v306 (t=10s, q=9)

Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - [Transcoder] Registered components, about to parse arguments.

Apr 26, 2013 22:43:51 [0xb0628000] DEBUG - [Transcoder] Video caps: ca=1, cv=1, ac=libvo\_aacenc, mp3=-1, aac=0,1, ac3=-1, dts=-1, pcm=-1, vp=64, vr=720, vl=41, mss=3355443, anam=1

Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - [Transcoder] About to apply initial settings.

Apr 26, 2013 22:43:51 [0xb0628000] DEBUG - [Transcoder] Opening the input file.

Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - Request: GET /library/metadata/503 [192.168.178.20:50483] (2 live)

Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - It took 0.000626 sec to serialize a list with 1 elements.

Apr 26, 2013 22:43:51 [0xb0628000] ERROR - [Transcoder] Exiting after failure.

&nbsp;

... how can I debug, WHY it got killed? Is there another debug level to show more internal data?

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**Author:** ![Trudge](https://avatars.discourse-cdn.com/v4/letter/t/e19adc/32.png) [@Trudge](https://forums.plex.tv/u/Trudge)\
**Post date:** [April 26, 2013, 8:52pm UTC](https://forums.plex.tv/t/transcoder-error-how-to-debug/33444/2 "2013-04-26T20:52:06Z")

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> Hey there!
> 
> &nbsp;
> 
> I am trying to set up a transcoder session, but unfortunately my transcoder keeps dying. Given the couple of line of the log...
> 
> &nbsp;
> 
> Apr 26, 2013 22:43:51 [0xb0628000] DEBUG - [Transcoder] Starting transcoder v306 (t=10s, q=9)
> 
> Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - [Transcoder] Registered components, about to parse arguments.
> 
> Apr 26, 2013 22:43:51 [0xb0628000] DEBUG - [Transcoder] Video caps: ca=1, cv=1, ac=libvo\_aacenc, mp3=-1, aac=0,1, ac3=-1, dts=-1, pcm=-1, vp=64, vr=720, vl=41, mss=3355443, anam=1
> 
> Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - [Transcoder] About to apply initial settings.
> 
> Apr 26, 2013 22:43:51 [0xb0628000] DEBUG - [Transcoder] Opening the input file.
> 
> Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - Request: GET /library/metadata/503 [192.168.178.20:50483] (2 live)
> 
> Apr 26, 2013 22:43:51 [0xb0081000] DEBUG - It took 0.000626 sec to serialize a list with 1 elements.
> 
> Apr 26, 2013 22:43:51 [0xb0628000] ERROR - [Transcoder] Exiting after failure.
> 
> &nbsp;
> 
> ... how can I debug, WHY it got killed? Is there another debug level to show more internal data?

a few lines above that you will see an entry with the actual transcoder command, manually run it.

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<div class="post-metadata">

**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\
**Post date:** [April 26, 2013, 9:31pm UTC](https://forums.plex.tv/t/transcoder-error-how-to-debug/33444/3 "2013-04-26T21:31:38Z")

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Thanks! I didn't check that, but found that I picked the wrong "key", thus asking the transcoder to work on metadata...

I will try to remember this for next time, probably tomorrow :-)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 20, 2019, 11:16pm UTC](https://forums.plex.tv/t/transcoder-error-how-to-debug/33444/4 "2019-12-20T23:16:54Z")

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