# Transcoder errors after updating

**URL:** https://forums.plex.tv/t/transcoder-errors-after-updating/720833
**Category:** Plex Media Server
**Tags:** server-linux
**Created:** [June 6, 2021, 3:55am UTC](https://forums.plex.tv/t/transcoder-errors-after-updating/720833 "2021-06-06T03:55:04Z")
**Posts on this page:** 1
**Showing post:** 22

<div class="post-metadata">

### Author: ![SunCat](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/suncat/32/3810_2.png) [@SunCat](https://forums.plex.tv/u/SunCat)
#### Post date: [June 11, 2021, 6:08pm UTC](https://forums.plex.tv/t/transcoder-errors-after-updating/720833/22 "2021-06-11T18:08:14Z")

</div>

@ChuckPa

It’s possible that some log entries weren’t included in the .zip as they are being sent to syslog. I’m attaching the /var/log/plexmediaserver logs in case that is what you are looking for.

[plexmediaserver.log](https://forums.plex.tv/uploads/short-url/neENRh2CwIzD5MhRG4ghYqRvnX6.log) (28.2 MB)

Also, I did some testing, and all 1.23.x versions I have appear to be broken (1.23.1.4571, 1.23.1.4602, and 1.23.2.4656). It looks like this may be related to the following issue:

> [@Hardware Transcoding stopped Working (GENTOO LINUX) - SOLVED](https://forums.plex.tv/t/hardware-transcoding-stopped-working-potentially-a-bug/719595):
>
> Server Version#: Version 1.23.2.4600 Player Version#: Version 4.57.4 Platform: Linux (Kernel 5.10.27-gentoo / x86\_64 Intel(R) Xeon(R) E-2124 CPU @ 3.30GHz) - No VM GPU: NVIDIA Corporation GP106 [GeForce GTX 1060 6GB] Hey Plex Forum, I’m not sure if this is a bug or if I fail to understand what’s happening here. I’ve done my part and searched the forum but couldn’t identify a related issue. Here’s what’s going on: I’m on Plex Pass and use HW Transcoding to support multiple simultaneous st…

I also have the HW acceleration options checked and am running with an NVIDIA card.

---

_[View the full topic](https://forums.plex.tv/t/transcoder-errors-after-updating/720833)._