# Transcoder Fails 100% - direct play works

**URL:** <https://forums.plex.tv/t/transcoder-fails-100-direct-play-works/707146>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [April 4, 2021, 9:09pm UTC](https://forums.plex.tv/t/transcoder-fails-100-direct-play-works/707146 "2021-04-04T21:09:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![snickers\_1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/snickers_1/32/91590_2.png) [@snickers\_1](https://forums.plex.tv/u/snickers_1)\
**Post date:** [April 4, 2021, 9:09pm UTC](https://forums.plex.tv/t/transcoder-fails-100-direct-play-works/707146/1 "2021-04-04T21:09:59Z")

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Server Version#: latest public, latest beta (tried both)  
Player Version#: latest

**Transcoder fails to convert - direct play works**

**problem affects all files - not only one (type)**

> Conversion failed. The transcoder exited due to an error.

> Errorcode: s1001 (Network)

**what i tried**

- deleting Codecs did not work

`/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Codecs`

- conversion of a [sample file](https://support.plex.tv/articles/201035968-generating-sample-files-from-media/) with **plex-transcoder CLI did work**

- all permissions checked (both file-location and transcoder path)

- tried both; default transcode location and outside plex-library

[Plex Media Server Logs\_2021-04-04\_18-24-48.zip](https://forums.plex.tv/uploads/short-url/pAYZuS3r9QD2mXCkaVYyDxsXZum.zip) (2.8 MB)

need help ☹ **thanks**

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<div class="post-metadata">

**Author:** ![larssorensen83](https://avatars.discourse-cdn.com/v4/letter/l/74df32/32.png) [@larssorensen83](https://forums.plex.tv/u/larssorensen83)\
**Post date:** [April 4, 2021, 9:34pm UTC](https://forums.plex.tv/t/transcoder-fails-100-direct-play-works/707146/2 "2021-04-04T21:34:09Z")

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From Plex Media Scanner.log

> WARN - [FFMPEG] - Error loading external lib: /mnt/PlexLibrary/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/73e06c8-3759-linux-x86\_64/libmp3\_decoder.so: failed to map segment from shared object  
> Apr 04, 2021 18:20:48.644 [0x7f0458492780] WARN - [FFMPEG] - Error loading external lib: /mnt/PlexLibrary/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/73e06c8-3759-linux-x86\_64/libvp6f\_decoder.so: failed to map segment from shared object  
> Apr 04, 2021 18:20:48.644 [0x7f0458492780] WARN - [FFMPEG] - Error loading external lib: /mnt/PlexLibrary/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/73e06c8-3759-linux-x86\_64/libwmv2\_decoder.so: failed to map segment from shared object  
> Apr 04, 2021 18:20:48.644 [0x7f0458492780] WARN - [FFMPEG] - Error loading external lib: /mnt/PlexLibrary/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/73e06c8-3759-linux-x86\_64/libhevc\_decoder.so: failed to map segment from shared object  
> Apr 04, 2021 18:20:48.644 [0x7f0458492780] WARN - [FFMPEG] - Error loading external lib: /mnt/PlexLibrary/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/73e06c8-3759-linux-x86\_64/libmp2\_decoder.so: failed to map segment from shared object

It look very similar to this one [https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/652874/2](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/652874/2)

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [April 4, 2021, 9:34pm UTC](https://forums.plex.tv/t/transcoder-fails-100-direct-play-works/707146/3 "2021-04-04T21:34:19Z")

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Did you move PMS to a network share or a non-root volume?

```auto
Error loading external lib: /mnt/PlexLibrary/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/73e06c8-3759-linux-x86_64/libwmv1_decoder.so: failed to map segment from shared

```

The partition mounted does not have the `exec` option.

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<div class="post-metadata">

**Author:** ![snickers\_1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/snickers_1/32/91590_2.png) [@snickers\_1](https://forums.plex.tv/u/snickers_1)\
**Post date:** [April 5, 2021, 1:00am UTC](https://forums.plex.tv/t/transcoder-fails-100-direct-play-works/707146/4 "2021-04-05T01:00:37Z")

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thank you! it was exactly that… mounted ssd _without exec_ option 😕  
my bad …

**thank you very much!**

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 4, 2021, 1:01am UTC](https://forums.plex.tv/t/transcoder-fails-100-direct-play-works/707146/5 "2021-07-04T01:01:13Z")

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