# Transcoder is slowing down the machine and slow buffering

**URL:** <https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493>\
**Category:** General Discussions\
**Created:** [January 19, 2017, 9:58am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493 "2017-01-19T09:58:25Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 19, 2017, 9:58am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/1 "2017-01-19T09:58:25Z")

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I am running Plex on Linux.  
There is pretty much nothing on there but Plex

Everytime I see a movie/show, the system becomes extremelty show and I see tha the transcoder is taking the 4CPUs at 100

Here is the output of lspcu

Architecture: x86\_64  
CPU op-mode(s): 32-bit, 64-bit  
Byte Order: Little Endian  
CPU(s): 4  
On-line CPU(s) list: 0-3  
Thread(s) per core: 1  
Core(s) per socket: 4  
Socket(s): 1  
NUMA node(s): 1  
Vendor ID: GenuineIntel  
CPU family: 6  
Model: 60  
Model name: Intel® Core™ i5-4690 CPU @ 3.50GHz  
Stepping: 3  
CPU MHz: 1079.121  
BogoMIPS: 6999.96  
Virtualization: VT-x  
L1d cache: 32K  
L1i cache: 32K  
L2 cache: 256K  
L3 cache: 6144K  
NUMA node0 CPU(s): 0-3

Below is the a ps -ef | grep plex when idle  
plex 2662 1 1 01:46 ? 00:00:06 /usr/lib/plexmediaserver/Plex Media Server  
plex 2673 2662 0 01:46 ? 00:00:02 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.4.0.3173-04b80c8 /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/System.bundle  
plex 2732 2662 0 01:46 ? 00:00:00 /usr/lib/plexmediaserver/Plex DLNA Server  
plex 2885 2662 0 01:46 ? 00:00:00 Plex Plug-in [com.plexapp.agents.opensubtitles] /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.4.0.3173-04b80c8 /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/OpenSubtitles.bundle  
plex 2945 2662 0 01:46 ? 00:00:00 Plex Plug-in [com.plexapp.agents.plexthememusic] /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.4.0.3173-04b80c8 /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/PlexThemeMusic.bundle  
plex 2982 2662 0 01:46 ? 00:00:00 Plex Plug-in [com.plexapp.agents.themoviedb] /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.4.0.3173-04b80c8 /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/TheMovieDB.bundle  
plex 3002 2662 0 01:46 ? 00:00:00 Plex Plug-in [com.plexapp.agents.plexmusic] /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.4.0.3173-04b80c8 /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/PlexMusic.bundle  
plex 3004 2662 0 01:46 ? 00:00:00 Plex Plug-in [com.plexapp.agents.thetvdb] /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.4.0.3173-04b80c8 /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/TheTVDB.bundle  
plex 3049 2662 0 01:46 ? 00:00:01 Plex Plug-in [com.plexapp.agents.imdb] /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.4.0.3173-04b80c8 /usr/lib/plexmediaserver/Resources/Plug-ins-04b80c8/PlexMovie.bundle  
plex 3298 2662 59 01:51 ? 00:01:42 /usr/lib/plexmediaserver/Plex Transcoder -codec:0 h264 -codec:1 ac3 -ss 2397.30103 -i [http://127.0.0.1:32400/library/parts/1364/1332538313/file.mkv?X-Plex-Token=ghg8vddx2XRQ8JiXM3q6](http://127.0.0.1:32400/library/parts/1364/1332538313/file.mkv?X-Plex-Token=ghg8vddx2XRQ8JiXM3q6) -ss 2397.30103 -i /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-imsni1z10v2dwz2mz8flayvi-6ee572f4-9e58-43b3-8b49-d765f175ca55/temp-0.srt -map\_inlineass 1:s:0 -filter\_complex [0:0]scale=w=min(1280,iw):h=min(544,ih):force\_original\_aspect\_ratio=decrease,format=pix\_fmts=yuv420p|nv12,inlineass=font\_scale=1.000000:font\_path=/usr/lib/plexmediaserver/Resources/Fonts/DejaVuSans-Regular.ttf:fontconfig\_file=/usr/lib/plexmediaserver/Resources/fonts.conf[0] -map [0] -metadata:s:0 language=fre -codec:0 libx264 -crf:0 16 -maxrate:0 5214k -bufsize:0 10428k -r:0 23.975999999999999 -preset:0 veryfast -x264opts:0 subme=0:me\_range=4:rc\_lookahead=10:me=dia:no\_chroma\_me:8x8dct=0:partitions=none -map 0:1 -metadata:s:1 language=fre -codec:1 aac -ar:1 48000 -channel\_layout:1 5.1 -strict:1 experimental -aac\_coder:1 fast -q:1 0 -f matroska -avoid\_negative\_ts disabled -map\_metadata -1 -map\_chapters -1 - -map 1:s:0 -f null -codec copy nullfile -start\_at\_zero -copyts -y -nostats -loglevel quiet -loglevel\_plex error -progressurl [http://127.0.0.1:32400/video/:/transcode/session/imsni1z10v2dwz2mz8flayvi/progress](http://127.0.0.1:32400/video/:/transcode/session/imsni1z10v2dwz2mz8flayvi/progress)

Any pointers

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<div class="post-metadata">

**Author:** ![MikeG6.5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mikeg6.5/32/10150_2.png) [@MikeG6.5](https://forums.plex.tv/u/MikeG6.5)\
**Post date:** [January 19, 2017, 10:28am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/2 "2017-01-19T10:28:15Z")

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Plex Media Server log files would help a lot to determine what you have going on here. I’m going to guess the problem has to do with subtitles, though… (Based on what little information you have provided, that is.)

It looks like you are putting French subtitles into the stream? If so, then you are probably using some bitmapped type of subtitles. Some of those are much more CPU intensive than any other format. Even if the CPU would normally be considered more than adequate, they can be reduced to a crawl if the subtitles need to be transcoded into the video stream.

Sidecar SRT subs can be sent along side the audio and video stream and put onto the video by many of Plex’s client apps now. This would eliminate a LOT of transcoding. There are scripts that can be run to convert bitmapped subs to srt’s. Then the server just needs to send them long side, and you can get the benefits of subs as well as your media. And your server’s CPU isn’t going to hurt as badly as it appears to be here.

So first suggestion is to try the file without the subs, to see what happens to the CPU. then try again with the subs and again look at CPU. If there is a drastic difference, then you found the problem.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 19, 2017, 3:38pm UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/3 "2017-01-19T15:38:03Z")

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Also, when in doubt, start a playback session which recreates the issue; let it run a few seconds; stop it and start another which doesn’t have the problem; stop it and then collect the logs from Settings / Server / Help / Download Logs and attach the ZIP file here. We’ll gladly take a look at it.

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**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 3:52am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/4 "2017-01-20T03:52:22Z")

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I deleted the logs and restarted and see a bunch of

It looks like a problem with MythTV?

Plex Media Server.log:Jan 19, 2017 19:41:48.251 [0x7fbf5f7ff700] ERROR - [PlexRelay] kex protocol error: type 7 seq 11  
Plex Media Server.log:Jan 19, 2017 19:41:50.171 [0x7fbf687ff700] ERROR - JobManager: child process killed by signal: 9 (Killed)  
Plex Media Server.log:Jan 19, 2017 19:43:46.293 [0x7fbf687ff700] ERROR - JobManager: child process killed by signal: 9 (Killed)  
Plex Media Server.log:Jan 19, 2017 19:43:46.522 [0x7fbf6affe700] ERROR - handle\_stream\_read error 32 Broken pipe  
Plex Media Server.log:Jan 19, 2017 19:44:44.924 [0x7fbf6a7fd700] ERROR - Couldn’t copy file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.1.log to /tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.1.log: boost::filesystem::copy: Function not implemented: “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.1.log”, “/tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.1.log”  
Plex Media Server.log:Jan 19, 2017 19:44:44.924 [0x7fbf6a7fd700] ERROR - Couldn’t copy file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.2.log to /tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.2.log: boost::filesystem::copy: Function not implemented: “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.2.log”, “/tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.2.log”  
Plex Media Server.log:Jan 19, 2017 19:44:44.924 [0x7fbf6a7fd700] ERROR - Couldn’t copy file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.3.log to /tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.3.log: boost::filesystem::copy: Function not implemented: “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.3.log”, “/tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.3.log”  
Plex Media Server.log:Jan 19, 2017 19:44:44.924 [0x7fbf6a7fd700] ERROR - Couldn’t copy file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.4.log to /tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.4.log: boost::filesystem::copy: Function not implemented: “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.4.log”, “/tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.4.log”  
Plex Media Server.log:Jan 19, 2017 19:44:44.924 [0x7fbf6a7fd700] ERROR - Couldn’t copy file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.5.log to /tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.5.log: boost::filesystem::copy: Function not implemented: “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.5.log”, “/tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Server.5.log”  
Plex Media Server.log:Jan 19, 2017 19:44:44.924 [0x7fbf6a7fd700] ERROR - Couldn’t copy file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Scanner.log to /tmp/tempLogs660a34bb-db14-461a-84b7-8cdbdd5b97b1/Plex Media Scanner.log: boost::filesystem::copy: Function not implemented: "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex M

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 3:53am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/5 "2017-01-20T03:53:46Z")

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> @ChuckPa said:  
> Also, when in doubt, start a playback session which recreates the issue; let it run a few seconds; stop it and start another which doesn’t have the problem; stop it and then collect the logs from Settings / Server / Help / Download Logs and attach the ZIP file here. We’ll gladly take a look at it.

It looks like a MythTV issue…  
Where do you want me to drop the logs ?

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 3:55am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/6 "2017-01-20T03:55:12Z")

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Attach the logs here. settings - server - help - download logs will give you a nice complete ZIP file to attach with your post

Edit: If it’s MythTV, there’s really nothing I can do there.

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 4:41am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/7 "2017-01-20T04:41:53Z")

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Here you go

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 4:56am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/8 "2017-01-20T04:56:04Z")

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Did you delete all the other log files? I normally expect to see the previous rotation logs and the agent logs.

Also, for future reference, there is no need to use VERBOSE logging (Settings - Server - General) unless specifically requested. Verbose causes so much extra output that logs tend to ‘roll off’ and data needed is often lost.

In checking the CPU performance of the transcoder. The lowest speed rating it has is 22.7 (22.7 times faster than real time… aka 22.7 seconds of video per 1 second of elapsed transcoding). It’s not slowing down your CPU. It is making good use of it.

If you have other tasks, then yes, this will impact them as transcoding makes high demand on 2-3 threads (cores). Typically 2 cores will take a full 100% ‘hit’ while it fills the transcoder output buffer, which I do see happening (it goes to sleep when done until needed again as it should).

You have Myth and Plex on the machine. What is Myth doing? Is is capturing at the same time? It too does transcoding as it records (depending on settings). Two transcode sessions on an I5-class is noticeable.

Please further define what you mean by ‘slow buffering’. Do you refer to the time it takes the video to start playing from the time you press Play (the time you watch it filling the player’s buffers) ? Are you using subtitles? May I see the XML (Get Info -\> Show XML … use ‘code’ paragraph formatting at top of the reply window so the forum doesn’t ‘eat’ the XML)?

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 5:13am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/9 "2017-01-20T05:13:10Z")

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Thanks for taking the time and helping me on this, please see my response below

> Did you delete all the other log files? I normally expect to see the previous rotation logs and the agent logs.  
> I did and you are correct, I don’t see the error anymore

> If you have other tasks, then yes, this will impact them as transcoding makes high demand on 2-3 threads (cores). Typically 2 cores will take a full 100% 'hit  
> This computer has just running Plex and sonaar. There is really nothing else.

> You have Myth and Plex on the machine. What is Myth doing?  
> I googled and it look like Myth is now bundle with Plex(I could be totally wrong), that why I mentionned Myth before.

> Please further define what you mean by 'slow buffering  
> If I play any movies, with or without subtitle, it will play for 5second and then stop for another second which makes the movie impossible to watch

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 5:21am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/10 "2017-01-20T05:21:16Z")

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Myth is not bundled with Plex. MythTV is a totally different piece of software.

If you are part of the DVR beta / running the DVR beta binaries, then Yes you are seeing the DVR functions like what MythTV provides. I used to use Myth until coming to Plex. Now, myth is long gone.

If you’re not using a DVR functionality, I would highly recommend running normal PMS (current is 1.3.3)

When DVR runs, it is my understanding, PMS will transcode inbound as it needs for storing. If you’re also performing transcoding at the same time, you will see the extra load of two transcode tasks on the CPU. DVR activities will not be reflected in the [PMS log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) files. PMS DVR and PMS 1.3.3 are currently two different development efforts. At some point in the near future, Engineering will merge DVR into the normal PMS mains and it will be fully integrated. I personally am waiting to see how that turns out and will have a lot to learn. (my hands are sufficiently busy here for now 🙂 ).

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 5:28am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/11 "2017-01-20T05:28:24Z")

</div>

So I installed plexmediaserver.x86\_64 0:1.3.3.3148-b38628e, i still experience the same slowness ☹

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 5:30am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/12 "2017-01-20T05:30:45Z")

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Please do a “Get Info” and then “Show XML” for one of (or the) items which are slow. What you are describing should not be this way so there’s something we’re not seeing yet.

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 5:30am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/13 "2017-01-20T05:30:47Z")

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Here is the last set of logs.  
I deleted them all and start Plex and play the video

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 5:35am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/14 "2017-01-20T05:35:54Z")

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The content is too long

I have put it on here  
[http://pastebin.com/F5kQrKPh](http://pastebin.com/F5kQrKPh)

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 5:51am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/15 "2017-01-20T05:51:08Z")

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Thank you for that.

Please look at the XML. Do you see the subtitles? `VOBSUB`. These are very CPU-expensive. If you need to display subtitles and PMS has to put them with the image, it has to ‘burn-in’ those because they are bitmap graphics. SRT subtitles are text and much easier to deal with.

This is why we’re seeing your CPU run at 500x real time and then drop to 20x and then sleep, then shoot up again. It’s dealing with subtitles.

Are those subtitles required? An option is to use some of the 3rd party programs to convert them to text. It will take a huge load off your CPU.

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 5:57am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/16 "2017-01-20T05:57:04Z")

</div>

Does just remove all of .sub helps or there is an extra step? ?  
I am not even using the subtitles!

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 6:07am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/17 "2017-01-20T06:07:48Z")

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let’s do this:

1. get mkvtoolnix ( mkvmerge and mkvmerge-gui)
2. make a copy of the original file away from PMS for safe keeping
3. open the file, in the gui and ‘remux’ the file, but do not keep the subtitle tracks.
4. replace the in-place file with the one without subtitles.
5. Play that and see what happens. It will be flawless if subtitles are kicking in

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<div class="post-metadata">

**Author:** ![lyxus](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lyxus](https://forums.plex.tv/u/lyxus)\
**Post date:** [January 20, 2017, 6:21am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/18 "2017-01-20T06:21:29Z")

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Sadly it still not working ☹

Here is the info XML [http://pastebin.com/QxCiUt7v](http://pastebin.com/QxCiUt7v)

I removed the subtitle doing it like this

mkvmerge -o XXXXX1.mkv --no-subtitles XXXXX.mkv

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 6:26am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/19 "2017-01-20T06:26:26Z")

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the SRT subtitle is still there.

`<Stream id="32195" key="/library/streams/32195" streamType="3" selected="1" codec="srt" language="English" languageCode="eng"/>`

what is this playing to?

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2017, 6:31am UTC](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493/20 "2017-01-20T06:31:18Z")

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Suggestion: Do it in the GUI… much easier to uncheck what you don’t want.

[Next page](https://forums.plex.tv/t/transcoder-is-slowing-down-the-machine-and-slow-buffering/176493.md?page=2)
