# Transcoder Problem with subtitle

**URL:** <https://forums.plex.tv/t/transcoder-problem-with-subtitle/57694>\
**Category:** Dev/API Corner\
**Tags:** other-dev\
**Created:** [February 17, 2014, 9:50am UTC](https://forums.plex.tv/t/transcoder-problem-with-subtitle/57694 "2014-02-17T09:50:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![oldtum](https://avatars.discourse-cdn.com/v4/letter/o/b38774/32.png) [@oldtum](https://forums.plex.tv/u/oldtum)\
**Post date:** [February 17, 2014, 9:50am UTC](https://forums.plex.tv/t/transcoder-problem-with-subtitle/57694/1 "2014-02-17T09:50:20Z")

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I have trouble with thai subtile in plex media server (Window 7 Ver. 0.9.8.18.290, Ubuntu Ver. 0.9.8.18.290, QNAP Ver.&nbsp;0.9.8.10.215). Subtile show square character for thai character.&nbsp;

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I have already post this problem in Qnap forum but now I think this problem is not relate to OS

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[https://forums.plex.tv/topic/87702-cant-display-asian-character-in-subtitle/?p=580711](https://forums.plex.tv/topic/87702-cant-display-asian-character-in-subtitle/?p=580711)

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I already try :

- Convert SSA subtile to UTF-8 (with and without BOM) using subtitle edit or textwranger or notepad++
- Convert SRT subtile to UTF-8 (with and without BOM) using subtitle edit or textwranger or&nbsp;notepad++
- Install Plex Media server on window, ubuntu, qnap. To check that this problem is not OS Level. Window have thai font and correctly display in other app.
- SRT and SSA can display thai character on VLC. I run VLC on window with PMS.
- Install SRT2UTF-8. I already check log that SRT2UTF-8 working but can't fix problem.
- For PMS in window, I change "Language in non-unicode program" to thai but this setting is not effect problem

I think the problem relate to transcoder. so if anyone have any idea how transcoder choose font for display subtitle or anything that relate to this problem that would be great.

&nbsp;

Thank you

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**Author:** ![oldtum](https://avatars.discourse-cdn.com/v4/letter/o/b38774/32.png) [@oldtum](https://forums.plex.tv/u/oldtum)\
**Post date:** [September 29, 2014, 2:41pm UTC](https://forums.plex.tv/t/transcoder-problem-with-subtitle/57694/2 "2014-09-29T14:41:05Z")

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I found solution from this topic&nbsp;[[HACK] Better Subtitles on All Devices - Custom Font + Japanese, Asian](https://forums.plex.tv/topic/119300-hack-better-subtitles-on-all-devices-custom-font-japanese-asian/)

Solution:

1. Download Arial Unicode MS (search by google) or other font that contain thai character
2. Go to /PlexMediaServer/Resources depends on what OS you are using
3. Backup&nbsp;DejaVuUniversal fonts
4. Replace DejaVuUniversal.tff with&nbsp;Arial Unicode MS

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 21, 2019, 1:20am UTC](https://forums.plex.tv/t/transcoder-problem-with-subtitle/57694/3 "2019-12-21T01:20:12Z")

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