# Transferring server, no on deck, no media path memory

**URL:** https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [July 20, 2022, 2:51pm UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423 "2022-07-20T14:51:54Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![Tfolks206](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@Tfolks206](https://forums.plex.tv/u/Tfolks206)
#### Post date: [July 20, 2022, 2:51pm UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/1 "2022-07-20T14:51:54Z")

</div>

I just built a new computer that I would like to transfer my Plex server to (windows to windows); however, after transferring necessary files and starting Plex, I have to manually add/link my media folders. The previously watched, and on-deck media does not appear.

I am using drivepool for all my drives, and the pool is set up and running on the new system with the same drive letter as the old system (S:). I have copied the registry info and everything in the local app data files following directions on the support page over to the new computer.

What am I missing? Really I just want to restore my on deck stuff so I can pick back up where I left off in movies and shows.

Server Version#:1.28.0.5973  
Player Version#:

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [July 20, 2022, 3:25pm UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/2 "2022-07-20T15:25:15Z")

</div>

The Plex Media Server data folder that has all the DBs should be all that is needed . Assuming all paths to media folders are the same as they were before.

When you edit the library are the folders not listed or incorrect?

---

<div class="post-metadata">

### Author: ![Tfolks206](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@Tfolks206](https://forums.plex.tv/u/Tfolks206)
#### Post date: [July 20, 2022, 5:28pm UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/3 "2022-07-20T17:28:33Z")

</div>

They should be the exact same, fresh install of Windows 10, data can be found at

%LOCALAPPDATA%\Plex Media Server

Here are the steps I am taking but still no luck.

-Stop plex server on source computer, stop plex update service.  
-Copy PMS Data folder to archive with 7z since I have a large library.  
-Export registry files to USB  
-Copy PMS data to USB  
-Install Plex on destination computer, when setup wizard comes up I exit PMS server and stop update service  
-Copy source PMS data from USB to destination PMS folder  
-Import PMS registry keys  
-Restart computer

When I restart the computer and open plex, my old server shows up on the left side, but Movies and TV Shows are not linked, so I have to go and add the file path, which starts the massive import, but no watched data is passed along.

---

<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 20, 2022, 5:47pm UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/4 "2022-07-20T17:47:26Z")

</div>

> [@Tfolks206](#):
>
> Copy PMS Data folder to archive with 7z since I have a large library.

Don’t do that. It will destroy all hard links in the [plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/).

> [@Tfolks206](#):
>
> am using drivepool

You can’t use Drivepool for the drive where the [Plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) is located. (default Plexdata location is in C:\Users, but this can be changed.)  
Drivepool doesn’t support symlinks/hard links which are absolutely required for the [plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/).

Another thing:  
If you copied the plex data while either the source or the target server were still running, you most likely ended up with a damaged or incomplete copy of the data.

---

<div class="post-metadata">

### Author: ![Tfolks206](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@Tfolks206](https://forums.plex.tv/u/Tfolks206)
#### Post date: [July 20, 2022, 6:04pm UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/5 "2022-07-20T18:04:03Z")

</div>

Thanks, will try again straight up copy/paste.

I’m only using Drivepool to store all the media (S:); the [plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) is on (C:); that shouldn’t make a difference, correct?

---

<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 20, 2022, 6:26pm UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/6 "2022-07-20T18:26:03Z")

</div>

If c: is not part of your drive pool, it should be fine.

---

<div class="post-metadata">

### Author: ![Tfolks206](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@Tfolks206](https://forums.plex.tv/u/Tfolks206)
#### Post date: [July 22, 2022, 4:11am UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/7 "2022-07-22T04:11:14Z")

</div>

Coming back to update that I had forgotten to disable a program that restarted plex when it crashed; the server was running when I transferred the files. Did a copy/paste on a larger drive and made sure the server was stopped, and all is now well! Thanks, guys!

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [October 20, 2022, 4:12am UTC](https://forums.plex.tv/t/transferring-server-no-on-deck-no-media-path-memory/801423/8 "2022-10-20T04:12:09Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
