# Trying to change E-mail address

**URL:** <https://forums.plex.tv/t/trying-to-change-e-mail-address/217806>\
**Category:** General Discussions\
**Created:** [December 16, 2017, 10:00am UTC](https://forums.plex.tv/t/trying-to-change-e-mail-address/217806 "2017-12-16T10:00:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![raf.coekaerts](https://avatars.discourse-cdn.com/v4/letter/r/50afbb/32.png) [@raf.coekaerts](https://forums.plex.tv/u/raf.coekaerts)\
**Post date:** [December 16, 2017, 10:00am UTC](https://forums.plex.tv/t/trying-to-change-e-mail-address/217806/1 "2017-12-16T10:00:01Z")

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Hi,

I’m trying to change my E-mail address online and / or in the ‘app’, but when I put in my new E-mail address it says the E-mail address has already been taken. When I request a new password for that E-mail address I don’t get an E-mail so not sure how I can change my E-mail address.

Any advice?

Thanks!

Raf.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:17am UTC](https://forums.plex.tv/t/trying-to-change-e-mail-address/217806/2 "2020-01-08T00:17:15Z")

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