# Trying to connect Plex to NAS **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [September 3, 2023, 8:11am UTC](https://forums.plex.tv/t/trying-to-connect-plex-to-nas/852392 "2023-09-03T08:11:23Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![harry\_w42](https://avatars.discourse-cdn.com/v4/letter/h/c5a1d2/32.png) [@harry\_w42](https://forums.plex.tv/u/harry_w42)\ **Post date:** [September 3, 2023, 8:11am UTC](https://forums.plex.tv/t/trying-to-connect-plex-to-nas/852392/1 "2023-09-03T08:11:23Z")
Im new to plex (& NAS) but I installed plex on a Synology NAS and it gives me an ip address but when I click on it it just times out Tried many times, rebooted, reinstalled Plex, gave plex permissions in NAS Running windows 11, desktop, chrome Any help would be greatly appreciated ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [September 3, 2023, 5:09pm UTC](https://forums.plex.tv/t/trying-to-connect-plex-to-nas/852392/2 "2023-09-03T17:09:49Z")
Synology model? DSM version, 6 or 7? What version of Plex Media Server did you install? 1.29.x.yyyy, 1.30.x.yyyy, etc. What is the IP address of the NAS? 1. Use a PC on the same network as the NAS. 2. Use a private/incognito browser window. 3. Point the browser at the IP address of the NAS. For example, if the IP address is 10.1.2.3, use [http://10.1.2.3:32400/web](http://10.1.2.3:32400/web). Use http, not https. Also, :32400/web is important. If things work correctly, you should be prompted to login to Plex Media Server and create media libraries. Documents that can assist: [Installation & Setup of Plex Media Server on Synology](https://forums.plex.tv/t/installation-setup-of-plex-media-server-on-synology/572179) [Synology FAQ - Questions, Answers, and a few How-To’s](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215) ---
**Author:** ![harry\_w42](https://avatars.discourse-cdn.com/v4/letter/h/c5a1d2/32.png) [@harry\_w42](https://forums.plex.tv/u/harry_w42)\ **Post date:** [September 3, 2023, 11:46pm UTC](https://forums.plex.tv/t/trying-to-connect-plex-to-nas/852392/3 "2023-09-03T23:46:04Z")
Thank you for taking the time to answer, much appreciated Synology Model: DS923+ DSM: 7.2-64570 Plex Server: 1.32.5.7349 Windows 11 1. Yes 2. tried Chrome Incognito : this site cant be reached too long to respond 3. I set this up exactly as you said. Triple checked the ip address, added what you said, tried on 2 different browsers. Definately tried with the http & added :32400/web The NAS is working with the pc, doing backups, cloning the correct folders. Plex is the only thing not working. Would it help to do a fresh network connection to my pc? I appreciate any further suggestions that you have ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [September 4, 2023, 1:48am UTC](https://forums.plex.tv/t/trying-to-connect-plex-to-nas/852392/4 "2023-09-04T01:48:57Z")
If I may make a suggestion? One capability the Plex installer has is built into the menus you see. When you installed, did you choose a Normal installation or a ‘New or Lost servers’ option (Plex claim token method) ? This option makes it easy for you to ‘claim’ (add to your Plex account) a new server. It’s intended for those cases where the NAS networking isn’t configured as expected. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 3, 2023, 1:49am UTC](https://forums.plex.tv/t/trying-to-connect-plex-to-nas/852392/5 "2023-12-03T01:49:03Z")
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