# Trying to install

**URL:** <https://forums.plex.tv/t/trying-to-install/936623>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [February 23, 2026, 10:31am UTC](https://forums.plex.tv/t/trying-to-install/936623 "2026-02-23T10:31:26Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![richard4918](https://avatars.discourse-cdn.com/v4/letter/r/b4bc9f/32.png) [@richard4918](https://forums.plex.tv/u/richard4918)\
**Post date:** [February 23, 2026, 10:31am UTC](https://forums.plex.tv/t/trying-to-install/936623/1 "2026-02-23T10:31:26Z")

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Server Version#:1.31.3.6868:

Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Been trying to set up my mac mini OS Sierra 10.12..6, Plex appears to install ok, but when runs it stops at [app.plex.tv](http://app.plex.tv) screen, no log in page nothing, have uninstalled and rebooted multiple times but still with the same result. I am not logged in to any plex apps anywhere.

What am I missing?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 23, 2026, 11:47am UTC](https://forums.plex.tv/t/trying-to-install/936623/2 "2026-02-23T11:47:32Z")

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Can you open [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) in a browser on that machine?

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**Author:** ![drackerby](https://avatars.discourse-cdn.com/v4/letter/d/d78d45/32.png) [@drackerby](https://forums.plex.tv/u/drackerby)\
**Post date:** [February 23, 2026, 6:23pm UTC](https://forums.plex.tv/t/trying-to-install/936623/3 "2026-02-23T18:23:42Z")

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#### Plex Media Server for MacOS requires OS X 10.13 High Sierra or newer

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 23, 2026, 10:25pm UTC](https://forums.plex.tv/t/trying-to-install/936623/4 "2026-02-23T22:25:38Z")

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They’re using an ancient version of PMS which predates the bump of the minimum macOS version.

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**Author:** ![drackerby](https://avatars.discourse-cdn.com/v4/letter/d/d78d45/32.png) [@drackerby](https://forums.plex.tv/u/drackerby)\
**Post date:** [February 24, 2026, 1:34am UTC](https://forums.plex.tv/t/trying-to-install/936623/5 "2026-02-24T01:34:15Z")

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Ancient version = no support. No?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 24, 2026, 5:48am UTC](https://forums.plex.tv/t/trying-to-install/936623/6 "2026-02-24T05:48:07Z")

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It probably should still be running on the even older version of macOS.  
That being said, there could obviously be some inconsistencies with the current Plex backend that’s causing trouble with some steps of the setup (wild guess). Hence the question how they’re accessing the server and if it’s running or not.

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**Author:** ![richard4918](https://avatars.discourse-cdn.com/v4/letter/r/b4bc9f/32.png) [@richard4918](https://forums.plex.tv/u/richard4918)\
**Post date:** [February 24, 2026, 8:15am UTC](https://forums.plex.tv/t/trying-to-install/936623/7 "2026-02-24T08:15:27Z")

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> [@tom80H](#):
>
> [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web)

Hi, yes that takes me to the same splash screen. i did briefly have a screen telling me about and unclaimed server, but when I entered my credentials I had an error message, about unable to log in at this time pop up. Ive not been able to recreate that.

Could be that as someone has stated, the OS is just not up to handling the job. I was looking for alternatives to Apple TV.

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<div class="post-metadata">

**Author:** ![richard4918](https://avatars.discourse-cdn.com/v4/letter/r/b4bc9f/32.png) [@richard4918](https://forums.plex.tv/u/richard4918)\
**Post date:** [February 24, 2026, 8:24am UTC](https://forums.plex.tv/t/trying-to-install/936623/8 "2026-02-24T08:24:42Z")

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Screen shot of activity monitor

 ![IMG_7021](https://global.discourse-cdn.com/plex/original/4X/d/b/0/db0c5f40d0973f3c866b195fc07fd2bf1e547c1d.jpeg)

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 24, 2026, 10:18am UTC](https://forums.plex.tv/t/trying-to-install/936623/9 "2026-02-24T10:18:37Z")

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Could be some issue with the local web app failings communicate with Plex‘s backend. This can be caused by a bad DNS server or restrictions in your system.

I don’t remember the specific data privacy options in macOS 10.12 (those have changed quite a bit over the recent releases). Checking those for possible restrictions to Plex communications might also help.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 25, 2026, 10:18am UTC](https://forums.plex.tv/t/trying-to-install/936623/10 "2026-05-25T10:18:42Z")

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