# TV Extras not working **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-linux, android-mobile-legacy, plex-web\ **Created:** [June 23, 2021, 3:24am UTC](https://forums.plex.tv/t/tv-extras-not-working/724156 "2021-06-23T03:24:36Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![philthetall](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/philthetall/32/104417_2.png) [@philthetall](https://forums.plex.tv/u/philthetall)\ **Post date:** [June 23, 2021, 3:24am UTC](https://forums.plex.tv/t/tv-extras-not-working/724156/1 "2021-06-23T03:24:36Z")
Server version: 1.23.3.4707 Client version: Android 8.19.0.26205 I’m ripping some bluray extras for Downton Abbey for my wife. Just read about the new agent that supports said extras. As I understand it, show-level extras should work on any client, and season/episode-level extras should work only on android/ios for now. I’m testing with both web and android. I’ve upgraded to the new agent (“Plex TV Series”). I’ve got 3 specials currently at the “show” level; for example: TV\Downton Abbey\Behind The Scenes\House to Hospital.mp4 I’ve made sure “Local Media Assets” is checked in the Agent Settings for _all_ TV agents. I even checked “Use local assets” and “prefer local metadata” in the advanced settings just to be sure. Despite all of this, no extras are shown. I have “Seasons”, “Cast”, “Related”, and “More from BBC”. I’m sure I’m overlooking something simple. Any ideas? ---
**Author:** ![philthetall](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/philthetall/32/104417_2.png) [@philthetall](https://forums.plex.tv/u/philthetall)\ **Post date:** [June 23, 2021, 3:42am UTC](https://forums.plex.tv/t/tv-extras-not-working/724156/2 "2021-06-23T03:42:11Z")
Oi. I’m not sure what happened, but when I added an episode and refreshed (for the umpteenth time), the extras suddenly appeared! ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [June 23, 2021, 3:42am UTC](https://forums.plex.tv/t/tv-extras-not-working/724156/3 "2021-06-23T03:42:50Z")
> [@philthetall](#): > > and “prefer local metadata” in the advanced settings just to be sure. This is the only ones you need. The “agent” setting in server settings are for the older agents. ![Plex](https://global.discourse-cdn.com/plex/original/3X/1/b/1b162cb86815192bb4ffb78adc23aa957730ab3e.png) After refreshing metadata for the show you might have to refresh the browser page ![Behind_the_scenes_and_Plex](https://global.discourse-cdn.com/plex/original/3X/3/a/3aa7c6988386cb54471e50cf382c76ec718efc90.png) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [June 23, 2021, 3:43am UTC](https://forums.plex.tv/t/tv-extras-not-working/724156/4 "2021-06-23T03:43:50Z")
well looks like you got it working. I’m not sure why sometimes have to refresh the browser page but looking into it. ---
**Author:** ![philthetall](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/philthetall/32/104417_2.png) [@philthetall](https://forums.plex.tv/u/philthetall)\ **Post date:** [June 23, 2021, 8:26am UTC](https://forums.plex.tv/t/tv-extras-not-working/724156/5 "2021-06-23T08:26:25Z")
Ah!! I didn’t do a “refresh metadata” as part of my testing until the very end as a last-ditch effort that I didn’t expect to impact it. It probably took a minute or so to actually finish, thus why I didn’t see it at first. Thanks for the info! Didn’t realize you had to refresh metadata. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 21, 2021, 8:26am UTC](https://forums.plex.tv/t/tv-extras-not-working/724156/6 "2021-09-21T08:26:36Z")
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