# Tv guide stops working

**URL:** <https://forums.plex.tv/t/tv-guide-stops-working/828634>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr\
**Created:** [January 28, 2023, 2:35pm UTC](https://forums.plex.tv/t/tv-guide-stops-working/828634 "2023-01-28T14:35:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Dturskey](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dturskey/32/297524_2.png) [@Dturskey](https://forums.plex.tv/u/Dturskey)\
**Post date:** [January 28, 2023, 2:35pm UTC](https://forums.plex.tv/t/tv-guide-stops-working/828634/1 "2023-01-28T14:35:34Z")

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Server Version#: 4.87.2  
Player Version#:  
Tuner Make/Model: HDHR3-US  
Guide/Lineup name: local broadcast, houston  
Using XMLTV?: no  
Channel number/Name: all

[Plex Media Server Logs\_2023-01-28\_08-31-39.zip](https://forums.plex.tv/uploads/short-url/32fpyCMCFcPLFV0wtfoBCaICIj1.zip) (4.5 MB)

 ![Screenshot 2023-01-28 082038](https://global.discourse-cdn.com/plex/original/4X/a/2/5/a2522d93f3208a71c1bcc5ca1231db74f536d5fb.jpeg)  
 ![after log out](https://global.discourse-cdn.com/plex/original/4X/b/5/b/b5ba0097560827be222da09df80c73b853383fb1.png)

Can anyone help me figure out why the tv guide stops working? when I loaded the tuner everything was worked fine. Then after a day the guide doesn’t work any more on any devices. It just says the channel name, no epg data. I primarily run plex on my roke devices but I noticed the same issue logged into plex web on the server pc (windows 10). I refreshed the guide and nothing, but after I log out and log back in it works again. Then repeat.

I’ve attached some screenshots and my logs. Thanks in advance.

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**Author:** ![McCaffertee](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mccaffertee/32/115902_2.png) [@McCaffertee](https://forums.plex.tv/u/McCaffertee)\
**Post date:** [January 28, 2023, 3:28pm UTC](https://forums.plex.tv/t/tv-guide-stops-working/828634/2 "2023-01-28T15:28:55Z")

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You need a Plex Pass - took me close to 2 years to figure it all out.

> [@OTA Live TV with Plex guide - data STOPS at 7P](https://forums.plex.tv/t/ota-live-tv-with-plex-guide-data-stops-at-7p/817821):
>
> I receive 101 channels Over The Air and use 30, they’re very clear and crisp…but, my guide doesn’t populate past 7PM each and every evening. It was 8P before Daylight changed this past weekend. My server is iMac 3.6 i7 32GB RAM connected wirelessly to a Nighthawk Router/mesh system with 360MB down/23MB up and I use a HDHomerun Quattro digital tuner that connects into the mesh satellite. (this issue was present with the old modem/router from Spectrum which I changed 2 months ago) I have shutd…

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [January 28, 2023, 3:42pm UTC](https://forums.plex.tv/t/tv-guide-stops-working/828634/3 "2023-01-28T15:42:47Z")

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Not this problem but noticed in your logs that the K: drive has an access problem. Eventually you will have a full drive.

```auto
Jan 25, 2023 21:13:35.251 [15936] ERROR - Transcoder: Failed to delete session directory (boost::filesystem::remove: Access is denied: "K:\Plex\Transcoding\Transcode\Sessions\plex-transcode-fe07ab43-2176-414d-9308-7e645448657e\media-01278.ts")

```

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<div class="post-metadata">

**Author:** ![Dturskey](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dturskey/32/297524_2.png) [@Dturskey](https://forums.plex.tv/u/Dturskey)\
**Post date:** [January 28, 2023, 3:53pm UTC](https://forums.plex.tv/t/tv-guide-stops-working/828634/4 "2023-01-28T15:53:01Z")

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hmmm what could be causing that? that’s an ssd drive, i just set it as the transcoding temp directory.

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<div class="post-metadata">

**Author:** ![Dturskey](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dturskey/32/297524_2.png) [@Dturskey](https://forums.plex.tv/u/Dturskey)\
**Post date:** [January 28, 2023, 3:55pm UTC](https://forums.plex.tv/t/tv-guide-stops-working/828634/5 "2023-01-28T15:55:21Z")

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wow… seriously? thanks for this info and you probably saved me a ton of time. I haven’t seen this noted anywhere on plex’s website or as a feature of plex pass. smh

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 28, 2023, 3:55pm UTC](https://forums.plex.tv/t/tv-guide-stops-working/828634/6 "2023-04-28T15:55:30Z")

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