# TV Scanner returning incorrect result

**URL:** <https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877>\
**Category:** Metadata & Adding Files\
**Created:** [September 29, 2024, 7:54pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877 "2024-09-29T19:54:26Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![ms\_sch2](https://avatars.discourse-cdn.com/v4/letter/m/b487fb/32.png) [@ms\_sch2](https://forums.plex.tv/u/ms_sch2)\
**Post date:** [September 29, 2024, 7:54pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/1 "2024-09-29T19:54:26Z")

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Server Version#: 1.41.0.8994  
Player Version#: 1.102.0.230-7301ebfb

Hi

I think I´ve stumbled across an error in the scanner - or maybe in the underlying data in Plex Series Scanner databanks.

My title:  
“Days That Shook the World”

should be matched to this:  
[Days That Shook the World - TheTVDB.com](https://thetvdb.com/series/days-that-shook-the-world) //  
["Days That Shook the World" Wright Brothers First Flight/Apollo Moon Landing (TV Episode 2003) - IMDb](https://www.imdb.com/title/tt1586817/?ref_=ttep_ep1)

For Season 1 Episode 1 it should thus return  
“S1.E1 ∙ Wright Brothers First Flight/Apollo Moon Landing”

It omits S1E01 though and thus E2 becomes E1, E3 becomes E2 and so forth.

The files are all there and they meet the naming convention.

Anyone?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 29, 2024, 8:15pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/2 "2024-09-29T20:15:01Z")

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Edit the show at its highest level  
go to the Advanced tab  
set Episode Ordering to “TheTVDB (Aired)”  
Refresh Metadata of the whole show.

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**Author:** ![DTR](https://avatars.discourse-cdn.com/v4/letter/d/9fc348/32.png) [@DTR](https://forums.plex.tv/u/DTR)\
**Post date:** [September 29, 2024, 8:19pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/3 "2024-09-29T20:19:14Z")

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Did you dig into your TVDB link? It shows that [  
The Coronation of Queen Elizabeth II/The Death of Diana](https://thetvdb.com/series/days-that-shook-the-world/episodes/4076127) is S01E01, and [Pilot: The Wright Brothers/Apollo 11’s Moon Landing](https://thetvdb.com/series/days-that-shook-the-world/episodes/5709890) is a special - S00E01.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 29, 2024, 8:20pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/4 "2024-09-29T20:20:32Z")

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Both TMDB and TVDB list that episode as a special, not part of season one.

You’ll need to rename your files to match listings at those sites.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 29, 2024, 8:21pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/5 "2024-09-29T20:21:45Z")

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Episode numbers at IMDb. com have no significance in Plex, btw.  
Only [TheMovieDB.org](http://TheMovieDB.org) and [TheTVDB.com](http://TheTVDB.com) are used for tv shows.

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**Author:** ![ms\_sch2](https://avatars.discourse-cdn.com/v4/letter/m/b487fb/32.png) [@ms\_sch2](https://forums.plex.tv/u/ms_sch2)\
**Post date:** [September 30, 2024, 5:14am UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/6 "2024-09-30T05:14:18Z")

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OK, so first let me apologize for not realizing this in the first place!

I have now made the changes suggested above (reordering, changed file to S00E01), but still I am getting the same result. I even unmatched the thing and performed a new match.

It is still showing 13 Episodes on S01 with Episode 13 being the file that is named \*S00E01 and thus not being matched to anything. It just says “Episode 13”.

It seems I am still doing sth wrong here (?).

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 30, 2024, 8:06am UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/7 "2024-09-30T08:06:55Z")

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After wrong matches and subsequent renamings, you may need to perform the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064).

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<div class="post-metadata">

**Author:** ![ms\_sch2](https://avatars.discourse-cdn.com/v4/letter/m/b487fb/32.png) [@ms\_sch2](https://forums.plex.tv/u/ms_sch2)\
**Post date:** [September 30, 2024, 6:52pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/8 "2024-09-30T18:52:31Z")

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Did the dance. I am a happy camper now 😉  
THX my man !

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 29, 2024, 6:52pm UTC](https://forums.plex.tv/t/tv-scanner-returning-incorrect-result/890877/9 "2024-12-29T18:52:32Z")

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