# TV Show Extras not showing up **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-linux, library-management\ **Created:** [July 20, 2023, 4:14pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900 "2023-07-20T16:14:18Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![HomestarWPG](https://avatars.discourse-cdn.com/v4/letter/h/977dab/32.png) [@HomestarWPG](https://forums.plex.tv/u/HomestarWPG)\ **Post date:** [July 20, 2023, 4:14pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/1 "2023-07-20T16:14:18Z")
Server Version#: 1.32.4.7195 Player Version#: Web Hi, I can’t seem to get the extras to show up for a particular show. I followed the instructions on naming conventions here: [https://support.plex.tv/articles/local-files-for-tv-show-trailers-and-extras/](https://support.plex.tv/articles/local-files-for-tv-show-trailers-and-extras/) The folder is structured like this: ```auto The IT Crowd -> Season 1 --> S01E01.mkv, E02, etc -> Behind the Scenes -->Behind the IT Crowd.mkv -> Deleted Scenes -->Deleted Scenes.mkv -> Other --> Menu1.mkv --> Menu2.mkv --> Menu3.mkv --> Menu4.mkv -> Shorts --> Hello Friend.mkv ``` The episodes show up fine. The library scanner and agent are set to “Plex TV Series” “Use Local Assets” is turned on “Find Extras” is turned on (I bought a plex pass as it says that’s required) I tried a suggestion from a similar thread and did “The [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)” and cleaned the old bundles, scanned again, and still no luck. Any suggestions welcome! ---
**Author:** ![HomestarWPG](https://avatars.discourse-cdn.com/v4/letter/h/977dab/32.png) [@HomestarWPG](https://forums.plex.tv/u/HomestarWPG)\ **Post date:** [July 20, 2023, 4:16pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/2 "2023-07-20T16:16:05Z")
Looks like the formatting/indentation of my post didn’t come across as intended, but all the extras are in appropriately named sub-folders of the main show (not in the season sub folder). ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [July 20, 2023, 4:17pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/3 "2023-07-20T16:17:43Z")
The web app doesn’t show season-level extras, yet. See [Display tv-show extras for shows, seasons and episodes in all apps - #2 by tom80H](https://forums.plex.tv/t/display-tv-show-extras-for-shows-seasons-and-episodes-in-all-apps/744740/2) For Plex to scan for newly added local extras, you need to Refresh Metadata of the whole show. (i.e. not “Scan Library”) ---
**Author:** ![HomestarWPG](https://avatars.discourse-cdn.com/v4/letter/h/977dab/32.png) [@HomestarWPG](https://forums.plex.tv/u/HomestarWPG)\ **Post date:** [July 20, 2023, 4:25pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/4 "2023-07-20T16:25:06Z")
Thanks for the reply. I’m not using season-level extras though, the extras are the top level folder for the show. (Sorry for the bad formatting) I have it set like this: IT Crowd \> Behind the Scenes \> Behind the IT Crowd.mkv ---
**Author:** ![HomestarWPG](https://avatars.discourse-cdn.com/v4/letter/h/977dab/32.png) [@HomestarWPG](https://forums.plex.tv/u/HomestarWPG)\ **Post date:** [July 20, 2023, 4:29pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/5 "2023-07-20T16:29:03Z")
I also clicked “refresh all metadata” as suggested, no luck so far ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [July 20, 2023, 4:29pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/6 "2023-07-20T16:29:08Z")
How does the full folder path look like? It will only work if there is only one immediate folder level above of `IT Crowd`, which must be the very folder that has been added to the TV Shows library. See if “Use local assets” is activated. “Find extras” is only for extras which you _don’t_ add as local files. ---
**Author:** ![HomestarWPG](https://avatars.discourse-cdn.com/v4/letter/h/977dab/32.png) [@HomestarWPG](https://forums.plex.tv/u/HomestarWPG)\ **Post date:** [July 20, 2023, 4:34pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/7 "2023-07-20T16:34:25Z")
The library root is: /mnt/bubsraid/media/Video/AV1/TV The full filesystem path to the show is: /mnt/bubsraid/media/Video/AV1/TV/I/The IT Crowd “Use Local Assets” is enabled. ---
**Author:** ![HomestarWPG](https://avatars.discourse-cdn.com/v4/letter/h/977dab/32.png) [@HomestarWPG](https://forums.plex.tv/u/HomestarWPG)\ **Post date:** [July 20, 2023, 4:42pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/8 "2023-07-20T16:42:25Z")
> It will only work if there is only one immediate folder level above of `IT Crowd`, which must be the very folder that has been added to the TV Shows library. This is the cause exactly. Putting the show in the top folder fixed it. I don’t really want all my shows in one giant folder (they are already organized into sub folders by letter) - so what I ended up doing was adding each individual “letter” sub folder to the library. Took a little bit to re-scan but it’s all there, including the extras. Thank you for the help! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 18, 2023, 4:42pm UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/847900/9 "2023-10-18T16:42:45Z")
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