# TV Show matching issue

**URL:** <https://forums.plex.tv/t/tv-show-matching-issue/185073>\
**Category:** General Discussions\
**Created:** [March 18, 2017, 11:14am UTC](https://forums.plex.tv/t/tv-show-matching-issue/185073 "2017-03-18T11:14:33Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [March 18, 2017, 11:31am UTC](https://forums.plex.tv/t/tv-show-matching-issue/185073/3 "2017-03-18T11:31:17Z")

</div>

> @Yaracuy said:  
> I have added the 2010 Swedish mini series Arn - The Knight Templar to my TV Shows library. The directory and files are well structured as per guidelines and the same way as the other 60+ TV Shows in my library which are matched perfectly.

‘The Same Way’ doesn’t mean ‘In Compliance’.

I just got an instant, fully populated match with:

A TV Show Library  
…Arn - The Knight Templar  
…Season 01  
…Arn - The Knight Templar - S01E01.mp4

 ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/7/6/76a9fe9a21e134075eb15008989350a529208d34.jpg)

If your file names and folder structures are Compliant The [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)® may help. TVDB has been having trouble staying online over the last week or so. It’s possible they were out of service when you tried to match your show:

The [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)®:

1. remove show from library
2. update library
3. empty trash
4. clean bundles  
[https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions](https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions) \<— update library, empty trash, clean bundles
5. bring names and structures into compliance
6. replace corrected show into library
7. update library

All Steps. In Order. No Shortcuts.

If your file names and folder structures are Compliant and The [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)® doesn’t fix it (if TVDB is online), provide your log files and we’ll see wuz-up:  
[https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files](https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files)  
Drag Zip File to message window and drop it.

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