# TV Show Naming =\> Missing Items

**URL:** <https://forums.plex.tv/t/tv-show-naming-missing-items/356337>\
**Category:** General Discussions\
**Created:** [January 1, 2019, 11:16pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337 "2019-01-01T23:16:38Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 1, 2019, 11:16pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/1 "2019-01-01T23:16:38Z")

</div>

Hi,

Struggling a bit with a TV series ([https://www.thetvdb.com/series/feherty](https://www.thetvdb.com/series/feherty)). I have followed the naming convention outlined here ([https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/](https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/)) … but very odd, if I go in to one of the directories (seasons), and even just (Linux) touch a file … other seasons will go away. For example. go in to Season 01, do a touch … and voila, Season 01 shows up in Plex! But … Season 02 goes away. OK, so over to Season 02, touch (a file) … and Season 02 shows up now, but Season 01 disappears. Arrgh!

Is there a way to debug this? As noted above, the files are following the defined format, as does the directory structure. Thoughts?

Thanks!

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<div class="post-metadata">

**Author:** ![nickewi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nickewi/32/18835_2.png) [@nickewi](https://forums.plex.tv/u/nickewi)\
**Post date:** [January 1, 2019, 11:46pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/2 "2019-01-01T23:46:03Z")

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Can you paste a could examples of the file name?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 1, 2019, 11:46pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/3 "2019-01-01T23:46:49Z")

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Are you adhering to the precribed folder structure as well?  
Please show a full path for one episode.  
Posting the content of the [Plex XML info](https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats "Plex XML info") of one episode can’t hurt as well.

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 12:47am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/4 "2019-01-02T00:47:43Z")

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Sure - you bet! Here is the path / tree (two seasons, but I can provide more if you want),

```auto
Feherty (2011)/
├── Season 01
│ ├── Feherty (2011) - S01E01 - Lee Trevino.mp4
│ ├── Feherty (2011) - S01E03 - Tom Watson.mp4
│ ├── Feherty (2011) - S01E04 - Charles Barkley.mp4
│ ├── Feherty (2011) - S01E05 - Johnny Miller.mp4
│ ├── Feherty (2011) - S01E06 - Rory McIlroy.mp4
│ └── Feherty (2011) - S01E13 - Greg Norman.mp4
├── Season 02
│ ├── Feherty (2011) - S02E01 - Sergio Garcia.mp4
│ ├── Feherty (2011) - S02E02 - Bill Russell.mp4
│ ├── Feherty (2011) - S02E04 - Michelle Wie.mp4
│ ├── Feherty (2011) - S02E06 - Ken Venturi.mp4
│ ├── Feherty (2011) - S02E07 - Annika Sorenstam.mp4
│ ├── Feherty (2011) - S02E09 - Samuel L. Jackson.mp4
│ ├── Feherty (2011) - S02E10 - Bill Clinton.mp4
│ ├── Feherty (2011) - S02E16 - Fuzzy Zoeller.mp4
│ ├── Feherty (2011) - S02E17 - Peter Alliss.mp4
│ └── Feherty (2011) - S02E18 - John Daly.mp4

```

And, for one of the items from Season 01 (as Season 02 is now missing, I touch’d a file in Season 01)

```auto
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="TV Shows" librarySectionUUID="a4312353-8eec-48b5-a371-79d8a11abc82" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1544818278">
<Video ratingKey="60559" key="/library/metadata/60559" parentRatingKey="60558" grandparentRatingKey="21" guid="com.plexapp.agents.thetvdb://262289/1/1?lang=en" librarySectionTitle="TV Shows" librarySectionID="1" librarySectionKey="/library/sections/1" type="episode" title="Lee Trevino" grandparentKey="/library/metadata/21" parentKey="/library/metadata/60558" grandparentTitle="Feherty" parentTitle="Season 1" summary="David Feherty interviews Lee Trevino." index="1" parentIndex="1" year="2016" thumb="/library/metadata/60559/thumb/1546384487" art="/library/metadata/21/art/1546384488" grandparentThumb="/library/metadata/21/thumb/1546384488" grandparentArt="/library/metadata/21/art/1546384488" duration="2698329" originallyAvailableAt="2016-12-25" addedAt="1546384476" updatedAt="1546384487">
<Media videoResolution="720" id="71071" duration="2698329" bitrate="2799" width="1280" height="712" aspectRatio="1.78" audioChannels="2" audioCodec="aac" videoCodec="h264" container="mp4" videoFrameRate="NTSC" optimizedForStreaming="1" audioProfile="lc" has64bitOffsets="0" videoProfile="main">
<Part accessible="1" exists="1" id="71119" key="/library/parts/71119/1546384470/file.mp4" duration="2698329" file="/mnt/raid/plexMedia/TV Shows/Feherty (2011)/Season 01/Feherty (2011) - S01E01 - Lee Trevino.mp4" size="944000654" audioProfile="lc" container="mp4" has64bitOffsets="0" indexes="sd" optimizedForStreaming="1" videoProfile="main">
<Stream id="36978" streamType="1" default="1" codec="h264" index="0" bitrate="2536" anamorphic="0" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" frameRate="29.970" hasScalingMatrix="0" height="712" level="31" pixelAspectRatio="267:268" profile="main" refFrames="1" streamIdentifier="1" width="1280" displayTitle="720p (H.264)"/>
<Stream id="36979" streamType="2" selected="1" default="1" codec="aac" index="1" channels="2" bitrate="263" language="English" languageCode="eng" audioChannelLayout="stereo" profile="lc" samplingRate="48000" streamIdentifier="2" displayTitle="English (AAC Stereo)"/>
</Part>
</Media>
<Extras size="0"> </Extras>
</Video>
</MediaContainer>

```

Thanks!

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<div class="post-metadata">

**Author:** ![nickewi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nickewi/32/18835_2.png) [@nickewi](https://forums.plex.tv/u/nickewi)\
**Post date:** [January 2, 2019, 1:26am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/5 "2019-01-02T01:26:59Z")

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Try renaming along this format below.

Feherty.2011.S01E01 - Lee Trevino.mp4

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 1:42am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/6 "2019-01-02T01:42:51Z")

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I can - NP … but do I need to rename all files in all folders? Asking because one folder makes another “go missing” … :-(.

And isn’t the format I have now matching to what Plex specifies? Again, just trying to understand.

Thanks!

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<div class="post-metadata">

**Author:** ![Elijah\_Baley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elijah_baley/32/10336_2.png) [@Elijah\_Baley](https://forums.plex.tv/u/Elijah_Baley)\
**Post date:** [January 2, 2019, 1:58am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/7 "2019-01-02T01:58:49Z")

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> [@nickewi](#):
>
> Try renaming along this format below.
> 
> Feherty.2011.S01E01 - Lee Trevino.mp4

That is VERY bad advice!!! That naming is completely wrong for Plex and while Plex will try to match it and “may” succeed it violates several rules of Plex naming.

From the earlier posts the problem is NOT naming but rather may well be embedded metadata. To fix that you can either use one of may tools to remove the bad metadata or you can simply override Plex stupidity and in settings/agents in shows at the least move “Local media assets” below everything else.

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 2:50am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/8 "2019-01-02T02:50:58Z")

</div>

I’ll hold off on renaming for now - thought I was following the rules, as you note.

Hmmm … do I mess with the agent order?

Thanks!

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 3:25am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/9 "2019-01-02T03:25:04Z")

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OK, I did try changing the order, putting TheTVDB ahead of Local Media Assets (TV) - at least the directories reappear - thanks!

Now, just a few shows in the wrong season … wondering if somehow I need to let it try to clean itself up (i.e. clear some cache somewhere?)? Oh, and is this order change safe to do (all the time)?

Thanks!

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<div class="post-metadata">

**Author:** ![nickewi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nickewi/32/18835_2.png) [@nickewi](https://forums.plex.tv/u/nickewi)\
**Post date:** [January 2, 2019, 3:29am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/10 "2019-01-02T03:29:13Z")

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Sorry you do not like my suggestion, but it works for mine and I do not having any missing episodes for my shows

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 2, 2019, 11:07am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/11 "2019-01-02T11:07:32Z")

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Your file and folder naming is immaculate. No need to change anything.

> [@rmorris](#):
>
> Now, just a few shows in the wrong season … wondering if somehow I need to let it try to clean itself up (i.e. clear some cache somewhere?)? Oh, and is this order change safe to do (all the time)?

This is a global change which affects all shows which are matched to the TheTVDB agent. i.e. you only need to do it once.

If you absolutely wanna make sure that every episode is reset and processed according to the new agent configuration, perform the [Plex Dance](https://forums.plex.tv/t/plex-incorrectly-identifying-tv-episodes/100265/4 "Plex Dance") with the whole show.

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 11:52am UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/12 "2019-01-02T11:52:47Z")

</div>

Thanks for the info - I’ll give this a try!

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 1:59pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/13 "2019-01-02T13:59:04Z")

</div>

The Plex Dance helped quite a bit, thanks! Just a couple minor things after (just want to understand),

1. Some shows still mark as watched … why is this not cleared also? No big issue, they were watched, just surprised to see this survive the dance.
2. Some episodes seem to have 2 posters - any idea why this is?

But these are just curiosities … :-). Thanks for all the help!

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 2, 2019, 2:00pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/14 "2019-01-02T14:00:35Z")

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> [@rmorris](#):
>
> Some shows still mark as watched … why is this not cleared also? No big issue, they were watched, just surprised to see this survive the dance.

If the show is matched with the same metadata agent as it was before the Dance, then the ‘played’ information will indeed survive.

> [@rmorris](#):
>
> Some episodes seem to have 2 posters

What do you mean by this? Plex doesn’t show two pictures at once, doesn’t it?

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 2:01pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/15 "2019-01-02T14:01:17Z")

</div>

Excellent, thanks! Seems that is stored elsewhere (right?).

Thanks again!

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 2, 2019, 2:01pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/16 "2019-01-02T14:01:46Z")

</div>

> [@rmorris](#):
>
> Seems that is stored elsewhere (right?).

Same database file, different table.

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<div class="post-metadata">

**Author:** ![rmorris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmorris/32/13669_2.png) [@rmorris](https://forums.plex.tv/u/rmorris)\
**Post date:** [January 2, 2019, 2:02pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/17 "2019-01-02T14:02:12Z")

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Thanks - appreciate all the help!

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 2, 2019, 2:12pm UTC](https://forums.plex.tv/t/tv-show-naming-missing-items/356337/18 "2019-04-02T14:12:34Z")

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