# TV Show not being found by Plex

**URL:** <https://forums.plex.tv/t/tv-show-not-being-found-by-plex/866509>\
**Category:** Plex Media Server\
**Tags:** server-unraid, library-management\
**Created:** [January 16, 2024, 11:42pm UTC](https://forums.plex.tv/t/tv-show-not-being-found-by-plex/866509 "2024-01-16T23:42:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pharpe](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pharpe/32/87367_2.png) [@pharpe](https://forums.plex.tv/u/pharpe)\
**Post date:** [January 16, 2024, 11:42pm UTC](https://forums.plex.tv/t/tv-show-not-being-found-by-plex/866509/1 "2024-01-16T23:42:12Z")

</div>

Server Version#: 4.0.0.748  
Player Version#: Plexweb

I have two Series with the same name and different years:  
The Berenstain Bears (1985)  
The Berenstain Bears (2003)

The 1985 verison is coming in as expected but not the 2003. I belive I have the naming correct

```auto
/mnt/user/data/media/tv/the.berenstain.bears.2003/Season 1# ls -al
total 1287428
drwxrwxr-x 1 nobody users 8192 Jan 16 16:28 ./
drwxrwxrwx 1 nobody users 4096 Jan 16 16:28 ../
-rw-rw-r-- 1 nobody users 19447 Jan 16 16:09 The\ Berenstain\ Bears\ (2003)\ -\ S01E01-02\ -\ Trouble\ at\ School\ +\ Visit\ the\ Dentist\ WEBDL-480p-thumb.jpg
-rwxrw-rw- 1 nobody users 90248647 Jan 16 00:46 The\ Berenstain\ Bears\ (2003)\ -\ S01E01-02\ -\ Trouble\ at\ School\ +\ Visit\ the\ Dentist\ WEBDL-480p.mp4*
-rw-rw-r-- 1 nobody users 2494 Jan 16 16:09 The\ Berenstain\ Bears\ (2003)\ -\ S01E01-02\ -\ Trouble\ at\ School\ +\ Visit\ the\ Dentist\ WEBDL-480p.nfo
-rw-rw-r-- 1 nobody users 53269 Jan 16 16:26 The\ Berenstain\ Bears\ (2003)\ -\ S01E03-04\ -\ Mama's\ New\ Job\ +\ Mighty\ Milton\ SDTV-thumb.jpg
-rwxrw-rw- 1 nobody users 93418417 Jan 16 00:47 The\ Berenstain\ Bears\ (2003)\ -\ S01E03-04\ -\ Mama's\ New\ Job\ +\ Mighty\ Milton\ SDTV.mp4*
-rw-rw-r-- 1 nobody users 2185 Jan 16 16:26 The\ Berenstain\ Bears\ (2003)\ -\ S01E03-04\ -\ Mama's\ New\ Job\ +\ Mighty\ Milton\ SDTV.nfo
-rw-rw-r-- 1 nobody users 23295 Jan 16 16:23 The\ Berenstain\ Bears\ (2003)\ -\ S01E05-06\ -\ Go\ to\ School\ +\ The\ Week\ at\ Grandma's\ WEBDL-480p-thumb.jpg
-rwxrw-rw- 1 nobody users 96736831 Jan 16 00:47 The\ Berenstain\ Bears\ (2003)\ -\ S01E05-06\ -\ Go\ to\ School\ +\ The\ Week\ at\ Grandma's\ WEBDL-480p.mp4*
-rw-rw-r-- 1 nobody users 2319 Jan 16 16:23 The\ Berenstain\ Bears\ (2003)\ -\ S01E05-06\ -\ Go\ to\ School\ +\ The\ Week\ at\ Grandma's\ WEBDL-480p.nfo

```

I saw a thread about this same issue but it says this is fixed and it’s closed

> [@New Plex TV Series Scanner is Incapable of Finding The Berenstain Bears (2003)](https://forums.plex.tv/t/new-plex-tv-series-scanner-is-incapable-of-finding-the-berenstain-bears-2003/816062):
>
> Server Version#: 1.29.1.6316 Player Version#: Version 4.92.0 I see this was already brought up in an existing post, which I am linking here: however, that post has been closed, so I’m opening a new one to request help The issue is the same as described in the prior post. The two Berenstain Bears series were previously treated as a single series on TVDB. At some point, TMDB added them as two separate series (which seems appropriate) and TVDB followed suit. This shouldn’t be an issue, as I s…

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<div class="post-metadata">

**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [January 17, 2024, 12:13am UTC](https://forums.plex.tv/t/tv-show-not-being-found-by-plex/866509/2 "2024-01-17T00:13:32Z")

</div>

This works well in my test library:

```auto
test_tv/
└── The Berenstain Bears (2003)
    └── Season 01
        └── The Berenstain Bears (2003) - S01E01-E02.mkv

```

Note the show’s directory name (year in parentheses).

It results in this in the library:

 ![image](https://global.discourse-cdn.com/plex/original/4X/6/2/6/6261d198814479ceecf06413ebb17fcfee15b23b.jpeg)

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 17, 2024, 12:26am UTC](https://forums.plex.tv/t/tv-show-not-being-found-by-plex/866509/3 "2024-01-17T00:26:31Z")

</div>

_[edit: too slow; opted to keep my post anyway in case it gives you an additional pointer]_

The show should be match ok.  
Given your naming my guess is that Plex doesn’t recognize the episodes as belonging to different shows. When checking out the details of your 1985 episodes in Plex, you’ll probably see multiple files assigned to each of them (e.g. via Get Info from the context menu or on the Info tab when editing the episode item) → Plex will treat those as different-quality versions of the same video.

Try to give Plex something to go with and stick as close to the official naming schema as possible, e.gy putting the year the show first aired in brackets.

Example:

```plaintext
tv
  The Berenstain Bears (2003)
    Season 01
      The Berenstain Bears (2003) - S01E01-E02 - Trouble at School + Visit the Dentist.jpg
      The Berenstain Bears (2003) - S01E01-E02 - Trouble at School + Visit the Dentist.mp4
      The Berenstain Bears (2003) - S01E03-E04 - Mama's New Job + Mighty Milton.jpg
      The Berenstain Bears (2003) - S01E03-E04 - Mama's New Job + Mighty Milton.mp4
      …

```

With mp4 files conflicting embedded metadata might also mess things up.

[https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)

# 

If the files don’t show up in Plex at all you might need to review the file ownership and permissions.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 16, 2024, 12:26am UTC](https://forums.plex.tv/t/tv-show-not-being-found-by-plex/866509/4 "2024-04-16T00:26:51Z")

</div>

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