# TV show not showing up
**URL:** https://forums.plex.tv/t/tv-show-not-showing-up/689691
**Category:** Metadata & Adding Files
**Tags:** server-synology
**Created:** [February 12, 2021, 4:25pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691 "2021-02-12T16:25:05Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 12, 2021, 4:25pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/1 "2021-02-12T16:25:06Z")
I have added a TV Show with 30 seasons , but two seasons dont show at all , witch is strange they are tagged the same way , and is the same file format as the rest. reading access is good. what more can it be ?
Thanks for answer
Server Version#: cant find the version no. but its the latest , just updated
Player Version#:
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [February 12, 2021, 6:37pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/2 "2021-02-12T18:37:24Z")
Mind sharing how you named/organized those files?
Any embedded metadata that might throw Plex off?
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 12, 2021, 7:22pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/3 "2021-02-12T19:22:14Z")
The TVshow - S06E01 - episodename
Good enough ?
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 12, 2021, 7:55pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/4 "2021-02-12T19:55:51Z")
strange thing that most of seasons under that tv show is organized the same way , they all work except for season 16 and 17…
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [February 12, 2021, 8:28pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/5 "2021-02-12T20:28:50Z")
The name on its own appears to be ok.
Are the episodes organized like this?
```nohighlight
TV Shows <- the folder linked to your tv-show library
Show Name
Season XX
Show Name - sXXeYY - optional stuff, e.g. episode name.ext
Show Name - sXXeYY.ext
```
_Where `XX` is the season number, `YY` is the episode number and `.ext` is the file extension (e.g. `.mp4`, `.mkv`)._
Given the files are in the same volume/share I suppose there should be no permission issue.
Are those mp4/m4v files with embedded metadata that could override the show name during matching (e.g. if you have prioritized the Local Media Assets over any online sources → see `Settings` \> `[Server Name]` \> `Agents` \> `...`).
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 12, 2021, 8:58pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/6 "2021-02-12T20:58:19Z")
Yes that is how it orgianzed , the file ends with .mkv more than i dont know about the format.
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [February 12, 2021, 9:25pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/7 "2021-02-12T21:25:42Z")
Are there any MP4 files with embedded Title information ?
(I do see you said you have MKV files)
PMS will read the internal title and, if it’s not clean, can often cause it not to match
This might be a case where you need to Bounce the entire series, Scan files, empty trash , clean bundles, then – when all that’s done, move it back and let it match fresh.
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 13, 2021, 10:59am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/8 "2021-02-13T10:59:37Z")
Sorry to ask , but can you give me step by step instructions ? i dont know do to what you just said
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### Author:  [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [February 13, 2021, 11:29am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/9 "2021-02-13T11:29:39Z")
LMA Hack:
> [@Video File Naming](https://forums.plex.tv/t/video-file-naming/535534/7):
>
> With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …
The [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)™
> [@The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064):
>
> The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 13, 2021, 11:45am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/10 "2021-02-13T11:45:19Z")
Tried , diddent help
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### Author:  [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [February 13, 2021, 11:49am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/11 "2021-02-13T11:49:26Z")
Tried what?
How?
Where?
With What?
How are your files named and structured?
What are the file extensions?
Where’s your screenshot?
What’s the show name?
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 13, 2021, 11:51am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/12 "2021-02-13T11:51:22Z")
I moved the folder of season 16 out of the series , emtyed trash , rescanned , moved the folder back again , rescaned… wasn’t it that i was suposed to do ?
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### Author:  [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [February 13, 2021, 11:54am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/13 "2021-02-13T11:54:01Z")
Do the entire show - after you name/structure/repair/fiddle…
Note above - Britannia is named WRONG in my example.
Britannia (2018) is NOT it’s name, is it?
[https://thetvdb.com/series/britannia](https://thetvdb.com/series/britannia)
If I were having trouble - I’d not argue with FileBot this time and let it create the actual file names at TVDB.
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 13, 2021, 11:56am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/14 "2021-02-13T11:56:22Z")
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### Author:  [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [February 13, 2021, 11:58am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/15 "2021-02-13T11:58:22Z")
So what is it?
Season 16
or
Season 06?
(a picture is worth a million words?)
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 13, 2021, 1:52pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/16 "2021-02-13T13:52:14Z")
LOL , its time for me to take a appoitment at the optician 🙂 thanks for making me to see what is obevius… thanks for your time 🙂
By the way is there any tag tools for movies and series ? i have alot of tags to go trough…
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### Author:  [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [February 13, 2021, 2:03pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/17 "2021-02-13T14:03:21Z")
Filebot does those pretty names you see in my image…
it does the thinking for me - and never makes mistakes.
> **[FileBot](https://www.filebot.net/)**
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### Author:  [@ravenheart](https://forums.plex.tv/u/ravenheart)
#### Post date: [February 13, 2021, 3:31pm UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/18 "2021-02-13T15:31:33Z")
> [@JuiceWSA](#):
>
> Filebot
Thanks , realy alot of help , manual tagging is alot of work
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### Author:  [@crod](https://forums.plex.tv/u/crod)
#### Post date: [February 14, 2021, 2:05am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/19 "2021-02-14T02:05:45Z")
@JuiceWSA Your solution hit the nail on the head. I’m having a similar issue with my TV Library on a FreeNAS PMS. Could you please take a looking at my issue and give me your thoughts?
[TV Show metadata not updating on FreeNAS PMS](https://forums.plex.tv/t/tv-show-metadata-not-updating-on-freenas-plexmediaserver/689833)
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### Author:  [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [February 14, 2021, 2:24am UTC](https://forums.plex.tv/t/tv-show-not-showing-up/689691/20 "2021-02-14T02:24:43Z")
If you don’t have Season 06’s Episodes in Season 16’s folder - I doubt I can be of any assistance.
Good Luck…
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