TV shows not adding thumbnail and also in one case not adding an entire TV show

Plex Media Server Desktops & Laptops
1

Hi Everyone,

Having trouble with TV Shows Library. 2 issues.

  1. TV series is there on my external hard disc but is not being added to the Plex Library.
  2. For a number of TV shows, it’s not adding the Thumbnail pictures. It does for some but not all.

I have checked file naming conventions, Plex Dance, and pretty much everything I could find on the forums here. I even did a complete uninstall of Plex Media Server and installed again. But the issues remain. In fact, after the re-install, things got worse and it stopped picking up Thumbnails for more TV shows than before. Movies library is fine.

I have a Mac Mini with all my media residing on an external drive.

Would really appreciate any help. Have spent the entire day grappling with this.

Thanks in advance.

2

I just migrated my content to a new computer which will replace my existing server. Upon doing so, TV shows are not showing Thumbnail pictures. I’m running the server on a High Sierra and the issue persists when using iOS 11 apps (iPad, iPhone and Apple TV). Server is Version 1.13.0.5023-31d3c0c65.

3

It’s been more than a month since my original post. Still no resolution for this. Probably time to abandon Plex and move to alternatives…sigh…