# Tv Shows Not Recognized **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-linux\ **Created:** [October 20, 2019, 3:19pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061 "2019-10-20T15:19:50Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 3:19pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/1 "2019-10-20T15:19:50Z")
Server Version#: 4.8.4 Hi everyone ! I’m a new Plex user, and I’m experiencing troubles with adding TV Shows. I followed this article for naming : [https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/](https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/) My file structure looks like this : [16|690x709](https://forums.plex.tv/uploads/short-url/7BZHqODQCm8sUN0WDIdIeEPuVwt.png) I also did the ‘[Plex dance](https://forums.plex.tv/t/the-plex-dance/197064)’ many times. However I’m steel totally stuck. Hope someone can help me ! Best regards ! Romain! ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [October 20, 2019, 3:23pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/2 "2019-10-20T15:23:53Z")
Try fix match and or Search options found in the Ellipsis (…) I have had no issue with Chernobyl ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [October 20, 2019, 3:25pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/3 "2019-10-20T15:25:26Z")
If you can’t even get the library - click more and pin it to the side bar (wild guess) - providing “TV Shows” is a TV Show Library Type and Plex is aimed ONLY at the ‘TV Shows’ folder. Your file naming is fine - so that’s not the problem (and it usually is - congratulations). ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 3:30pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/4 "2019-10-20T15:30:17Z")
Thx SE56, but if I refer to this article: [https://support.plex.tv/articles/201018497-fix-match-match/](https://support.plex.tv/articles/201018497-fix-match-match/) I’m afraid that I can’t fix the match since I can’t see any show in the library ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 3:31pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/5 "2019-10-20T15:31:16Z")
Thx JuiceWSA, I already pinned it in the side bar, unfortunately, I’m still stuck with an empty library ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 3:34pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/6 "2019-10-20T15:34:07Z")
![30](https://global.discourse-cdn.com/plex/original/3X/2/9/2905b1c72f872f7231e762f226e7bd2e3091238a.png) ![52](https://global.discourse-cdn.com/plex/original/3X/2/b/2bab59144d5842cdf2fd8ef586cba8ab44c39df9.png) There are my library config ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [October 20, 2019, 3:37pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/7 "2019-10-20T15:37:33Z")
Yep, it all looks normal and proper to me… hmmm You have triggered a manual scan of said library? A shared library may not automatically detect itself, or the changes therein. Try Settings/ scroll down that first page a bit and press ‘Reset Customization’ (Save, I guess, would be the next button you press) - you may have to re-pin the Movie Library or you may see everything just show up. If that doesn’t work - we’ll call in the paramedics. I feel it’s something simple we’re (I am) missing. ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 3:46pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/8 "2019-10-20T15:46:12Z")
Nope that doesn’t work. I’ve also tried to delete, re-create the library, it’s still does’nt work. Also, I don’t know if it can help to identify the problem, the scan is performed in less than 2s each time, like if there are no files in the directory ---
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [October 20, 2019, 3:46pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/9 "2019-10-20T15:46:34Z")
Is it perhaps a permissions issue? Can you make sure user “plex” has at least read and execute permissions to the directories/files you’re adding to your library? ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [October 20, 2019, 3:47pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/10 "2019-10-20T15:47:50Z")
I think we’re onto something and this is where I watch what happens - out of my wheelhouse. ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 3:47pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/11 "2019-10-20T15:47:57Z")
@pshanew like a chmod 775 on the folder ? ---
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [October 20, 2019, 3:48pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/12 "2019-10-20T15:48:58Z")
Yes, 775 should work. ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 3:55pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/13 "2019-10-20T15:55:15Z")
I have this for the TV Shows folder : drwxr-xr-x 5 freebox 4242 0 Oct 20 15:03 ‘TV Shows’ ---
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [October 20, 2019, 3:56pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/14 "2019-10-20T15:56:44Z")
And for the folders and files within? ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 4:00pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/15 "2019-10-20T16:00:10Z")
drwxr-xr-x 3 freebox 4242 0 Oct 20 15:17 Chernobyl drwxr-xr-x 3 freebox 4242 0 Oct 20 15:18 ‘Silicon Valley’ drwxr-xr-x 3 freebox 4242 0 Oct 20 15:18 ‘The Walking Dead’ and for Chernobyl for example : drwxr-xr-x 2 freebox 4242 0 Oct 19 17:00 ‘Season 01’ within Season 01 : -rw-rw---- 1 freebox 4242 5868590756 Oct 18 00:29 ‘Chernobyl - s01e01.mkv’ -rw-rw---- 1 freebox 4242 3770368 Oct 17 18:30 ‘Chernobyl - s01e01.sub’ -rw-rw---- 1 freebox 4242 5866228782 Oct 18 01:37 ‘Chernobyl - s01e02.mkv’ -rw-rw---- 1 freebox 4242 4941824 Oct 17 19:00 ‘Chernobyl - s01e02.sub’ -rw-rw---- 1 freebox 4242 5867318886 Oct 18 04:43 ‘Chernobyl - s01e03.mkv’ -rw-rw---- 1 freebox 4242 4370432 Oct 17 19:05 ‘Chernobyl - s01e03.sub’ -rw-rw---- 1 freebox 4242 5867562397 Oct 18 04:51 ‘Chernobyl - s01e04.mkv’ -rw-rw---- 1 freebox 4242 3897344 Oct 17 19:07 ‘Chernobyl - s01e04.sub’ -rw-rw---- 1 freebox 4242 7035202362 Oct 18 04:52 ‘Chernobyl - s01e05.mkv’ -rw-rw---- 1 freebox 4242 6328320 Oct 17 19:08 ‘Chernobyl - s01e05.sub’ ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 4:05pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/16 "2019-10-20T16:05:16Z")
Ok, thx @pshanew !!! It was a permission problem as you said, I did a chmod 775 -r on the Season 01 folder of Chernobyl, and the magic operred !!! I’m so happy ! I was stuck for two days ! ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [October 20, 2019, 4:06pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/17 "2019-10-20T16:06:50Z")
@pshanew to the rescue! 😃 ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 4:07pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/18 "2019-10-20T16:07:35Z")
Thank you all for your answers ! Do you know how to close the topic ? ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [October 20, 2019, 4:08pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/19 "2019-10-20T16:08:52Z")
You can give @pshanew the solution - and leave it as an item for someone else that may find happiness herein… ---
**Author:** ![hayromain\_rh\_plex\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hayromain\_rh\_plex\_gmail\_com](https://forums.plex.tv/u/hayromain_rh_plex_gmail_com)\ **Post date:** [October 20, 2019, 4:12pm UTC](https://forums.plex.tv/t/tv-shows-not-recognized/479061/20 "2019-10-20T16:12:10Z")
Ok, thx @JuiceWSA, I just did it, so for resume, if anyone else is stuck with a problem like this, try to make a `chmod 775 -R` on the directory the library is pointing on [Next page](https://forums.plex.tv/t/tv-shows-not-recognized/479061.md?page=2)