# TV Tuner status bug still active

**URL:** <https://forums.plex.tv/t/tv-tuner-status-bug-still-active/860554>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr, server-linux\
**Created:** [November 24, 2023, 10:35pm UTC](https://forums.plex.tv/t/tv-tuner-status-bug-still-active/860554 "2023-11-24T22:35:24Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![rthomas](https://avatars.discourse-cdn.com/v4/letter/r/ad7895/32.png) [@rthomas](https://forums.plex.tv/u/rthomas)\
**Post date:** [November 24, 2023, 10:35pm UTC](https://forums.plex.tv/t/tv-tuner-status-bug-still-active/860554/1 "2023-11-24T22:35:24Z")

</div>

Continuing the discussion from [TV Tuner status bug](https://forums.plex.tv/t/tv-tuner-status-bug/848230):

Server Version#: Still at Version 1.32.7.7621  
Player Version#: 4.119.2  
Tuner Make/Model: HDHomeRun PRIME  
Model: HDHR3-CC  
Firmware: 20230713  
Guide/Lineup name:  
Using XMLTV?: NO  
Channel number/Name: ALL  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\> I Provided copious documentation 3 months ago.

Seems to me like a simple

IF (CHANNEL IS ALREADY TUNED) { DONT INCREMENT THE TUNER COUNTER } else { TUNER\_IN\_USE ++ }

36 seconds of code ? This MIGHT!! be impacting remote viewing from some of the remote errors i have been seeing on roku ? hard to tell from the roku feedback.

---

<div class="post-metadata">

**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [November 25, 2023, 12:52am UTC](https://forums.plex.tv/t/tv-tuner-status-bug-still-active/860554/2 "2023-11-25T00:52:22Z")

</div>

> [@rthomas](#):
>
> This MIGHT!! be impacting remote viewing from some of the remote errors i have been seeing on roku ?

Based on my own experience, I don’t think it’s likely. I just performed a test where I viewed the same channel in five different clients (this is on an HDHomeRun Flex 4K 4-tuner device). While after the fourth client started viewing the tuner status in Plex showed four tuners in use, I was able to start viewing the same channel from the fifth client (a Roku Premiere) with no issues. The HDHomeRun’s tuner status page confirmed the same: A single tuner was in use.

While it has been reported before, and should definitely be fixed, based on what I’ve seen this is a cosmetic problem only.

If your experience is different, you may need to provide [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) from the timeframe where the tuning issue was experience. The problematic case could certainly be more complicated than I tested above but I went with the simplest test possible to establish a baseline.

---

<div class="post-metadata">

**Author:** ![rthomas](https://avatars.discourse-cdn.com/v4/letter/r/ad7895/32.png) [@rthomas](https://forums.plex.tv/u/rthomas)\
**Post date:** [November 25, 2023, 1:36am UTC](https://forums.plex.tv/t/tv-tuner-status-bug-still-active/860554/3 "2023-11-25T01:36:48Z")

</div>

Many Thanks !! I did the same test and had three channels streaming six views… works as intended (except the cosmetic indicator). Thank God the GPU absorbs the brunt ! My remote view issue must be some other [roku] problem.

Thanks again for your time and effort.

---

<div class="post-metadata">

**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [November 25, 2023, 4:47am UTC](https://forums.plex.tv/t/tv-tuner-status-bug-still-active/860554/4 "2023-11-25T04:47:31Z")

</div>

> [@rthomas](#):
>
> Thanks again for your time and effort.

You’re welcome!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 23, 2024, 4:47am UTC](https://forums.plex.tv/t/tv-tuner-status-bug-still-active/860554/5 "2024-02-23T04:47:46Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.