# Tvdb on 1.19.1

**URL:** <https://forums.plex.tv/t/tvdb-on-1-19-1/570116>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [April 8, 2020, 3:18pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116 "2020-04-08T15:18:12Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 8, 2020, 3:18pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/1 "2020-04-08T15:18:13Z")

</div>

Server Version#: 1.19.1

tvdb no matching, i;ve tried re-install, re-initialize, use another PC as a server.

anyone else having this issue now?

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [April 8, 2020, 10:50pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/2 "2020-04-08T22:50:38Z")

</div>

Working fine for me. Need details.

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<div class="post-metadata">

**Author:** ![nydave69](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@nydave69](https://forums.plex.tv/u/nydave69)\
**Post date:** [April 9, 2020, 12:29am UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/3 "2020-04-09T00:29:16Z")

</div>

nice if we had an example as what is not working for you…

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 9, 2020, 4:59am UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/4 "2020-04-09T04:59:10Z")

</div>

ok i’l try once more

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 9, 2020, 9:49am UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/5 "2020-04-09T09:49:50Z")

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This is whats happening!\>\>\>

[TVDB Matching|690x412](https://forums.plex.tv/uploads/short-url/xTcdKoB9ybP4EZp1zDXTgQwsRlz.jpeg)

Logs \>\>\> [Plex Media Server Logs\_2020-04-09\_13-48-25.zip](https://forums.plex.tv/uploads/short-url/sXxtUIvsMnbU0lG2Kth67zMkBr7.zip) (9.6 MB)

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 9, 2020, 5:01pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/6 "2020-04-09T17:01:34Z")

</div>

ok this is getting annoying…

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [April 9, 2020, 6:45pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/7 "2020-04-09T18:45:02Z")

</div>

I can see the search running in your log, but it’s not getting back any results. Have you tried restarting PMS since the upgrade?

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 10, 2020, 5:28am UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/8 "2020-04-10T05:28:44Z")

</div>

i’ve reinstalled windows OS, reinstalled PMS, re-initialized. I’ve installed on another PC,  
only TV shows i’m having issues. this is the 2nd time i think i had issues with PMS matching with TVDB.

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 10, 2020, 2:04pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/9 "2020-04-10T14:04:44Z")

</div>

```auto
Z:\Plex\TV Shows\
..........Vikings (2013)\
..............Season 03\
.................S03E05 - The Usurper.mkv

```

Should be:

```auto
Z:\Plex\TV Shows\
..........Vikings (2013)\
..............Season 03\
................. Vikings (2013) - S03E05 - The Usurper.mkv

```

…and technically it should be:

```auto
Z:\Plex\TV Shows\
..........Vikings\
..............Season 03\
................. Vikings - S03E05 - The Usurper.mkv

```

'cause there’s no (YEAR) field in the name at TVDB:

> **[Vikings - TheTVDB.com](https://thetvdb.com/series/vikings)**

Plex and TVDB overhauled the entire matching universe recently. Proper exact naming and structuring is producing the best results:

> [@Match Failures](https://forums.plex.tv/t/match-failures/541033):
>
> Server Version#: The Latest - otherwise take a hike. Player Version#: The Latest - tell us if we ask. If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) TURN OFF VERBOSE - TURN ON DEBUG - and wait until asked. No Snippets. Period. TV Shows AND Movies - Pile 'em on. Here’s the first one - This is a False Alarm: A proper file name - worked as expected: A Movie Library\ Monty Python's Flying Circus - Terry Gilliam's Personal Best (2006).mp4 Note: IF you’re not using a ‘pristine’ file name an…

Stray from the official Plex naming and structuring standard at your own risk.

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 10, 2020, 2:31pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/10 "2020-04-10T14:31:34Z")

</div>

i’ve tried this already, let me try again… HOPEFULLY it works now.

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 10, 2020, 2:32pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/11 "2020-04-10T14:32:10Z")

</div>

Well, let’s try something else… you game?

Create a New TV Show Library and New Folder for it.  
All brand new.

Take a small show, remove it from the library, for safe keeping.  
Scan the library  
Empty the trash  
Clean Bundles

Now fix the names according (precisely) to the packaged instructions for all contents therein. Check. Double Check.

Put the show in the new Library.

Let’s see what happens.

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 10, 2020, 2:34pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/12 "2020-04-10T14:34:27Z")

</div>

which one should i follow?

this one?

\ ***Z:\Plex\TV Shows\***  
\ ***…Vikings\***  
\ ***…Season 03\***  
_ **… Vikings - S03E05 - The Usurper.mkv** _

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 10, 2020, 2:36pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/13 "2020-04-10T14:36:10Z")

</div>

> [@ivanjoshua2k](#):
>
> - **Z:\Plex\TV Shows** \*
> - **…Vikings** \*
> - **…Season 03** \*  
> _ **… Vikings - S03E05 - The Usurper.mkv** _

How big is that show?  
If not very, go ahead.

If you have a small show - a few episodes - that will do.

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 10, 2020, 2:37pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/14 "2020-04-10T14:37:50Z")

</div>

i have smaller shows… which naming should i follow?

TV SHOW \>\> Season 01 \>\> TV SHOW - S01E01 - EPISODE

without TV Show year??

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 10, 2020, 2:40pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/15 "2020-04-10T14:40:49Z")

</div>

> [@ivanjoshua2k](#):
>
> TV SHOW \>\> Season 01 \>\> TV SHOW - S01E01 - EPISODE

Yes

Only add the (YEAR) field if it’s in the name at TVDB.  
Vikings doesn’t have a (YEAR) field.  
Check TVDB for the show you use and name accordingly.

By now - you can see how easy Filebot could have made this - it went to TVDB and got the name, named all your stuff exactly that, and had it in your Plexiverse a week ago:

> **[FileBot](https://www.filebot.net/)**
>
> FileBot is the ultimate tool for organizing and renaming your Movies, TV Shows and Anime as well as fetching subtitles and artwork. It's smart and just works.

🙂

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 10, 2020, 2:47pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/16 "2020-04-10T14:47:08Z")

</div>

no joy, still the same… i’ll wait for it… i’ll reply in a few hours

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 10, 2020, 2:48pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/17 "2020-04-10T14:48:09Z")

</div>

Do this while we wait:

> **[Clearing Plugin/Channel/Agent HTTP Caches | Plex Support](https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/)**
>
> Various components of your Plex Media Server will cache HTTP requests sometimes. These can include plugins and metadata agents as...

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 10, 2020, 2:49pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/18 "2020-04-10T14:49:19Z")

</div>

done that.

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 10, 2020, 2:53pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/19 "2020-04-10T14:53:55Z")

</div>

Show us your file names.

How 'bout a screenshot?

Prepare a new set of logs.

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<div class="post-metadata">

**Author:** ![ivanjoshua2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivanjoshua2k/32/13406_2.png) [@ivanjoshua2k](https://forums.plex.tv/u/ivanjoshua2k)\
**Post date:** [April 10, 2020, 2:59pm UTC](https://forums.plex.tv/t/tvdb-on-1-19-1/570116/20 "2020-04-10T14:59:44Z")

</div>

Doesn’t match when i try “Fix Match”. following the TVDB names

![9-1-1](https://global.discourse-cdn.com/plex/original/3X/1/3/132cb80d0257035981a34c3b47ba94f0ab516344.jpeg) [Plex Media Server Logs\_2020-04-10\_18-58-10.zip](https://forums.plex.tv/uploads/short-url/abAWDWN0AQyQeR5u8K4mcW072Ge.zip) (8.7 MB)

[Next page](https://forums.plex.tv/t/tvdb-on-1-19-1/570116.md?page=2)