# typical not available outside your network question
**URL:** https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501
**Category:** General Discussions
**Created:** [March 11, 2016, 7:53pm UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501 "2016-03-11T19:53:16Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@gnarmydizzle](https://forums.plex.tv/u/gnarmydizzle)
#### Post date: [March 11, 2016, 7:53pm UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/1 "2016-03-11T19:53:16Z")
just hoping somebody can help me out, i’ve been connecting over the internet away from home fine till just today. i have a static address set on my netgear router and have port 32400 forwarded. restarted everything at least twice and tried to re-set everything up to no avail…
---
### Author:  [@gnarmydizzle](https://forums.plex.tv/u/gnarmydizzle)
#### Post date: [March 11, 2016, 7:54pm UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/2 "2016-03-11T19:54:32Z")
enclosed my log files as well
---
### Author:  [@Peter\_W](https://forums.plex.tv/u/Peter_W)
#### Post date: [March 12, 2016, 9:10am UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/3 "2016-03-12T09:10:52Z")
Does [http://www.canyouseeme.org/](http://www.canyouseeme.org/) show the port as open? Does it say fully connected under settings - [https://support.plex.tv/hc/en-us/articles/200484543-Enabling-Remote-Access-for-a-Server](https://support.plex.tv/hc/en-us/articles/200484543-Enabling-Remote-Access-for-a-Server) ? Could you please log out and log in again on the server (under settings), it might help.
---
### Author:  [@gnarmydizzle](https://forums.plex.tv/u/gnarmydizzle)
#### Post date: [March 12, 2016, 10:13am UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/4 "2016-03-12T10:13:47Z")
no it says my port is closed :S i use bitdefe
nder firewall and have it under the allowed rules
---
### Author:  [@Peter\_W](https://forums.plex.tv/u/Peter_W)
#### Post date: [March 12, 2016, 12:18pm UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/5 "2016-03-12T12:18:53Z")
And the Windows firewall is turned off? Have you, for testing purpose, tried turning bitdefender off and seen if that makes any difference?
---
### Author:  [@gnarmydizzle](https://forums.plex.tv/u/gnarmydizzle)
#### Post date: [March 13, 2016, 2:37am UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/6 "2016-03-13T02:37:25Z")
yeah windows firewall is off. temporarily turned bitdefender off too and no change… it seems like the port is being blocked but i don’t understand what’s doing it.
---
### Author:  [@gnarmydizzle](https://forums.plex.tv/u/gnarmydizzle)
#### Post date: [March 13, 2016, 2:55am UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/7 "2016-03-13T02:55:05Z")
oookay, i think i nailed it down. rogers came over the other day to install some faster internet for my dad. i put in a router from netgear and turned theirs to bridge mode around christmas, but just took a quick look at the rogers router and it’s a newer one i guess, but it looks like the wi fi is turned on from that too again. fuckin rogers, as if it’s because they messed with my set up and gave me a double nat. god damn internet company and they have no idea what they’re even doing. anyway, you were a huge help! i’ll be fixing that tomorrow morning and i’ll let you know if i’m back up or not! thanks again!
---
### Author:  [@Peter\_W](https://forums.plex.tv/u/Peter_W)
#### Post date: [March 13, 2016, 9:52am UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/8 "2016-03-13T09:52:42Z")
Good to hear that you’ve found the culprit and that I was of assistance. When you’ve tested and confirmed that it works - please mark the thread as solved.
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 9:10pm UTC](https://forums.plex.tv/t/typical-not-available-outside-your-network-question/138501/9 "2020-01-07T21:10:08Z")