# Ubuntu22.04 hardware transcoding not work **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux, server-docker\ **Created:** [July 19, 2023, 2:17pm UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780 "2023-07-19T14:17:18Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![lkw199711](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@lkw199711](https://forums.plex.tv/u/lkw199711)\ **Post date:** [July 19, 2023, 2:17pm UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/1 "2023-07-19T14:17:19Z")
Server Version#: 1.32.4.7195 Player Version#: 1.74.1.3913-9baac009 \ cpu: ryzen 1700 gpu: gtx1060 3g system: ubuntu22.04-server docker (esxi) ### I use plex on docker ```auto docker -v Docker version 20.10.21, build 20.10.21-0ubuntu1~22.04.3 docker-compose -v Docker Compose version v2.19.1 ``` ### I install nvidia driver 470 ```auto nvidia-smi Wed Jul 19 13:52:23 2023 +-----------------------------------------------------------------------------+ | NVIDIA-SMI 525.125.06 Driver Version: 525.125.06 CUDA Version: 12.0 | |-------------------------------+----------------------+----------------------+ | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |===============================+======================+======================| | 0 NVIDIA GeForce ... Off | 00000000:03:00.0 Off | N/A | | 38% 39C P8 6W / 120W | 2MiB / 3072MiB | 0% Default | | | | N/A | +-------------------------------+----------------------+----------------------+ +-----------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=============================================================================| | No running processes found | +-----------------------------------------------------------------------------+ ``` and libnvidia-encode, libnvidia-decode, nvidia-docker2… ### my docker-compose file ```auto version: '3' services: plex: image: plexinc/pms-docker restart: unless-stopped container_name: plex networks: macvlan_1: ipv4_address: 192.168.2.50 ports: - 32400:32400 environment: PLEX_CLAIM: claim-QPYejXj3EXisyQNxwF3B NVIDIA_VISIBLE_DEVICES: all NVIDIA_DRIVER_CAPABILITIES: compute,video,utility VERSION: docker PUID: 1000 PGID: 1000 PLEX_UID: 1000 PLEX_GID: 1000 TZ: Asia/Shanghai volumes: - /mnt/double/docker/005plex2:/config - /mnt/double/cache/000plex:/transcode - /mnt:/mnt devices: - /dev/dri:/dev/dri - /dev/nvidia0:/dev/nvidia0 - /dev/nvidiactl:/dev/nvidiactl - /dev/nvidia-modeset:/dev/nvidia-modeset - /dev/nvidia-uvm:/dev/nvidia-uvm - /dev/nvidia-uvm-tools:/dev/nvidia-uvm-tools labels: - "traefik.enable=true" deploy: resources: limits: cpus: '0.5' memory: 2G reservations: cpus: '0.05' memory: 64M # devices: # - capabilities: [gpu] runtime: nvidia networks: macvlan_1: external: true driver: macvlan ``` transcoding option is checked The above is my configuration. ### anyway, When I try transcoding to play a movie, I get error 4294967283. #### Frist, I think maybe my compose file has problem. I keep revising until the current state. It doesn’t work #### And, I think maybe 470 mvidia drive has problem, then i create a new ubuntu22.04, install 535 and 525 (because 535 drivers have not yet been tested.) ![image-20230719220902266]() It doesn’t work #### finaly I create a new plex rollback to a old version It doesn’t work This is my first plex logs [Plex Media Server Logs\_2023-07-18\_19-17-34.zip](https://forums.plex.tv/uploads/short-url/yPIF2AYGEZygsuQqPtuM0A4ZnbL.zip) (87.2 KB) and drive 525 logs [Plex Media Server Logs\_2023-07-19\_21-44-58.zip](https://forums.plex.tv/uploads/short-url/vE0KjTM9SRGP5Soq1X8La05MB2V.zip) (810.5 KB) Please help me, I try any thing i can do. but doesn’t work. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 19, 2023, 10:39pm UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/2 "2023-07-19T22:39:17Z")
1. Nvidia 535 drivers have been verified to work OK. I was able to complete that work over the weekend. 2. Nvidia 470 drivers are now too old to use 3. I have no idea what is going on with the proprietary nvidia GPU manager service (SR-IOV) but every time I see it – It’s causing failures. ```auto - /dev/nvidia0:/dev/nvidia0 - /dev/nvidiactl:/dev/nvidiactl - /dev/nvidia-modeset:/dev/nvidia-modeset - /dev/nvidia-uvm:/dev/nvidia-uvm - /dev/nvidia-uvm-tools:/dev/nvidia-uvm-tools ``` I have a clean installation without issue. ```auto Last login: Wed Jul 19 18:35:26 2023 from 192.168.0.13 [chuck@glockner ~.2001]$ nvidia-smi Wed Jul 19 18:38:47 2023 +---------------------------------------------------------------------------------------+ | NVIDIA-SMI 535.54.03 Driver Version: 535.54.03 CUDA Version: 12.2 | |-----------------------------------------+----------------------+----------------------+ | GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+======================+======================| | 0 Quadro P2200 On | 00000000:07:00.0 Off | N/A | | 49% 40C P8 4W / 75W | 4MiB / 5120MiB | 0% Default | | | | N/A | +-----------------------------------------+----------------------+----------------------+ +---------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=======================================================================================| | No running processes found | +---------------------------------------------------------------------------------------+ [chuck@glockner ~.2002]$ ls -la /dev/dri total 0 drwxr-xr-x 3 root root 120 Jul 15 19:23 ./ drwxr-xr-x 21 root root 5820 Jul 15 19:23 ../ drwxr-xr-x 2 root root 100 Jul 15 19:23 by-path/ crw-rw----+ 1 root render 226, 0 Jul 15 19:23 card0 crw-rw----+ 1 root render 226, 1 Jul 15 19:23 card1 crw-rw----+ 1 root render 226, 128 Jul 15 19:23 renderD128 [chuck@glockner ~.2003]$ ``` In ESXi. I have always passed the physical GPU – NOT a virtual GPU node. It looks like you’re trying to pass the whole virtual GPU manager (nvidia0 and control nodes – which won’t work) PMS wants: 1. `card0` or `card1` 2. `renderD128` or `renderD129` Keep it simple. ---
**Author:** ![lkw199711](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@lkw199711](https://forums.plex.tv/u/lkw199711)\ **Post date:** [July 20, 2023, 4:28am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/3 "2023-07-20T04:28:12Z")
I try delete nvidia map option, Keep Only ```auto - /dev/dri:/dev/dri ``` But it still doesn’t work On my host ```auto ls -la /dev/dri total 0 drwxr-xr-x 3 root root 140 Jul 19 12:54 . drwxr-xr-x 20 root root 4240 Jul 19 12:55 .. drwxr-xr-x 2 root root 120 Jul 19 12:54 by-path crw-rw---- 1 root video 226, 0 Jul 19 12:54 card0 crw-rw---- 1 root video 226, 1 Jul 19 12:54 card1 crw-rw---- 1 root render 226, 128 Jul 19 12:54 renderD128 crw-rw---- 1 root render 226, 129 Jul 19 12:54 renderD129 ``` On plex container ```auto ls -la /dev/dri total 0 drwxr-xr-x 2 root root 120 Jul 20 12:12 . drwxr-xr-x 6 root root 440 Jul 20 12:12 .. crw-rw---- 1 root video 226, 0 Jul 20 12:12 card0 crw-rw---- 1 root video 226, 1 Jul 20 12:12 card1 crw-rw---- 1 root video1 226, 128 Jul 20 12:12 renderD128 crw-rw---- 1 root video1 226, 129 Jul 20 12:12 renderD129 ``` I use esxi to directly connect the graphics card to ubuntu, container don’t have “by-path” floder. Is it related to this? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 20, 2023, 4:56am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/4 "2023-07-20T04:56:42Z")
In ESXi, You ADD the PCI Device (the GPU card) to the VM. (This is the physical addition/allocation) When the OS starts. if the drivers are installed on the Guest OS in the VM, the card will be seen. Do not forget you need libnvidia-decode and libnvidia-encode packages (check this) ---
**Author:** ![lkw199711](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@lkw199711](https://forums.plex.tv/u/lkw199711)\ **Post date:** [July 20, 2023, 5:00am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/5 "2023-07-20T05:00:20Z")
Yes, I have already installed these two packages(525) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 20, 2023, 6:37am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/6 "2023-07-20T06:37:56Z")
Here are my transcoder settings (P2200 GPU) ![Screenshot from 2023-07-20 02-36-53](https://global.discourse-cdn.com/plex/original/4X/d/5/b/d5b22c81b6ecd71485d723934f7fae7415baca75.png) 1. Verify your Nvidia driver. Rebuild initramfs as appropriate / recompile DKMS. These logs show the version is too low. ( Did you install 525 on the host or in the guest?) ```auto Jul 18, 2023 19:15:57.185 [140126118656824] ERROR - [Req#13b/Transcode] [FFMPEG] - Cannot load libnvidia-encode.so.1 Jul 18, 2023 19:15:57.185 [140126118656824] ERROR - [Req#13b/Transcode] [FFMPEG] - The minimum required Nvidia driver for nvenc is 455.28 or newer Jul 18, 2023 19:15:57.277 [140126118656824] WARN - [Req#13b/Transcode] Codecs: avcodec_open2 returned -1 for encoder 'h264_nvenc' Jul 18, 2023 19:15:57.277 [140126118656824] DEBUG - [Req#13b/Transcode] Codecs: testing hevc (decoder) with hwdevice vaapi Jul 18, 2023 19:15:57.281 [140126118656824] DEBUG - [Req#13b/Transcode] Codecs: hardware transcoding: testing API vaapi ``` 1. After upgrading the drivers - select the Nvidia GPU and SAVE ```auto Jul 18, 2023 19:13:30.489 [140126134827832] DEBUG - [GPU] Got device: GP106 [GeForce GTX 1060 3GB], nvidia@unknown, default true, best true, ID /dev/dri/renderD129, DevID [10de:1c02:10de:0000], flags 0x70 Jul 18, 2023 19:13:30.489 [140126134827832] DEBUG - [GPU] Got device: Unknown, unknown@builtin, default false, best false, ID /dev/dri/renderD128, DevID [15ad:0405:15ad:0405], flags 0x0 Jul 18, 2023 19:13:30.505 [140126134827832] DEBUG - Grabber: Cleaning up orphaned grabs. ``` 1. Start the playback (15 seconds) in the web browser. 2. I would like to see DEBUG log files ZIP which captures the start of transcoding (first 15 seconds). ---
**Author:** ![lkw199711](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@lkw199711](https://forums.plex.tv/u/lkw199711)\ **Post date:** [July 20, 2023, 7:47am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/7 "2023-07-20T07:47:10Z")
wow, I update plex image latest, delete this option ```auto NVIDIA_DRIVER_CAPABILITIES: compute,video,utility ``` I don’t know which step worked, now i can see my card in plex setting ![H1SXOVU6$2Q@@Y`QUWDPAA_tmb](https://global.discourse-cdn.com/plex/original/4X/2/c/3/2c3dcb96fb5e157a07c7f02616974d982531960e.jpeg) But I encountered a new problem, ![image](https://global.discourse-cdn.com/plex/original/4X/3/1/2/312819d1c305aaa0505fa759743e12d1e74bb9ff.jpeg) There is no transcoding option on the playback interface Sometimes they can work, but used cpu, Very sluggish. Sometimes error ![image](https://global.discourse-cdn.com/plex/original/4X/f/5/b/f5b1d4ebf578ae9251fbf060ea6139345e5dd24b.png) o, you show the logs is driver 470, now i am 525 ```auto nvidia-smi Thu Jul 20 07:45:47 2023 +-----------------------------------------------------------------------------+ | NVIDIA-SMI 525.125.06 Driver Version: 525.125.06 CUDA Version: 12.0 | |-------------------------------+----------------------+----------------------+ | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |===============================+======================+======================| | 0 NVIDIA GeForce ... Off | 00000000:03:00.0 Off | N/A | | 38% 40C P8 6W / 120W | 2MiB / 3072MiB | 0% Default | | | | N/A | +-------------------------------+----------------------+----------------------+ +-----------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=============================================================================| | No running processes found | +-----------------------------------------------------------------------------+ ``` and this is my new logs [Plex Media Server Logs\_2023-07-20\_15-46-23.zip](https://forums.plex.tv/uploads/short-url/cqejLJHzFC0gUtKMkWS4z9mme0C.zip) (641.6 KB) I think I’m close ---
**Author:** ![lkw199711](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@lkw199711](https://forums.plex.tv/u/lkw199711)\ **Post date:** [July 20, 2023, 7:56am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/8 "2023-07-20T07:56:44Z")
![image](https://global.discourse-cdn.com/plex/original/4X/a/2/d/a2db29f493cb33ef5b7b65290de46cb63c80dc46.png) no(hw) ---
**Author:** ![lkw199711](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@lkw199711](https://forums.plex.tv/u/lkw199711)\ **Post date:** [July 20, 2023, 8:52am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/9 "2023-07-20T08:52:00Z")
I try to update 535,but not work. then i switch to ubuntu which used 470, they can work ![image](https://global.discourse-cdn.com/plex/original/4X/3/1/8/3182c18b1498f1954c71489cae9334b99590ec4c.jpeg) thanks oh god, they can work , oh god… 😭 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 18, 2023, 8:52am UTC](https://forums.plex.tv/t/ubuntu22-04-hardware-transcoding-not-work/847780/10 "2023-10-18T08:52:27Z")
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