Unable to access Plex on Synology

[tom80H]

There’s always the “I’ve locked myself out” procedure. Though not sure that’s going to help in your case. I suppose your server logs might help pinning this down.

Synology FAQ - Questions, Answers, and How-To's

FAQ 13: Manually obtaining log files Log files are maintained in the Plex share. This share is normally hidden by default because, under normal usage, there is no reason to access it. In those cases where PMS won’t start, the share can be made visible to File Station in order to facilitate manual collection and posting in the forums for assistance. Procedure to retrieve log files DSM 6 Prerequisite: (Do this only once) Control Panel - Shared Folders EDIT the Plex share Permissi…

Synology FAQ - Questions, Answers, and How-To's

FAQ 25: Reclaiming a lost server This How-To is better than the nuclear option of starting over. DSM 7 To reclaim a “lost” server. (lost / locked out / password reset) Uninstall the package with the “KEEP” option. Reinstall the same package again, selecting the “Plex Claim Token” option Click the “Get Plex Claim Token” link Browser will open showing new claim token Click “COPY” Return to installer window PASTE the claim token in the small box [Screenshot from 2022-08-3…